Technical Services Engineer

Technical Services Engineer Location: Monmouth As a Technical Services Engineer, you will be responsible for providing technical support, setting and maintaining engineering standards, technical files, engineer mentoring, and training. We are seeking candidates who are passionate about making a difference in the water-environmental sector, with a practical and positive outlook. Experience from within the water industry is preferable; knowledge in wastewater treatment or engineering delivery processes is a plus. However, what matters most is your enthusiasm to contribute to providing responsive wastewater treatment solutions. Salary & Benefits: Eligible for company bonus scheme Medicash Scheme – medical expenses scheme (access to 24-hour online GP services, discounted gym memberships) 25 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service 3x your annual salary life insurance (DIS) Support for development and training Key Responsibilities: Provide effective technical and process support to all levels of the Group on/off site and to clients. Provide technical assistance and review of non-routine jobs prior to handing over to the workshop. Assist with equipment specification and preparation for projects. Ensure that documentation and technical files are completed and up to date, including the preparation of documents such as SOPs, operational and maintenance manuals, commissioning plans, and technical bulletins for both standard kit and projects. Actively assist with the development and implementation of technical training plans for new engineers, sales, and external agents/customers. Ensure the delivery of standard working practices. Assist with the development of video tutorials and standard working practices. Knowledge, Skills & Experience: Engineering qualified (Mechanical, Electrical, Environmental). HNC or above. Experience in technical writing, focusing on creating SOPs, RAMS, commissioning plans, technical bulletins, and O&M manuals in the water treatment or related industry (desirable). Strong understanding of water treatment processes, equipment, and systems, with knowledge of regulatory requirements and industry standards. Basic understanding of ISO 14001 and 9001:2015 standards and appropriate health, safety, and environmental legislation. Excellent communication and interpersonal skills, with the ability to convey complex technical information clearly and effectively to diverse audiences. The ability to use initiative and think outside the box with a positive ‘can-do’ attitude.

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