Technical Services Lead
Contract: Production
Location: Lancashire
Hours of work: 40
Contract Type: Permanent
The purpose of this role is to help ISS become the world’s greatest service organisation by providing service performance facilitating our customers’ purpose through people empowerment.
Job Description
The Technical Services Team Leader will supervise and lead the Operations & Maintenance Team and be responsible for implementing the overall direction, coordination, and evaluation of site maintenance activities.
In this role, you will carry out supervisory responsibilities in accordance with the organisation's policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
The emphasis is on providing a world class building services maintenance service. Key Responsibilities Perform supervisory functions common to a facility maintenance and utility plant operations organisation. Review and evaluate performance and ensure quality standards are being met. Take corrective action to resolve problems. Understand the Owner’s building operations rules for the building(s) under care and as provided by the Account Manager. Work with Facility Manager to ensure efficient utilization of staff. Make task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team. Solve problems within procedural limitations. Ensure staff complete PM’s and work orders as scheduled each month. Ensure the Operations & Maintenance Documents (Documents Library) of Drawings, O&M manuals, Site Operators Manual, etc. are up to date, neatly stored, and easily retrievable. Review, edit and maintain SOPS/MOPS/EOPS as appropriate for site operations. Professional and Personal Competencies/Qualifications Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Financial Services, Manufacturing and Industry or healthcare. Vocational Education in Electrical/Mechanical Engineering or equivalent. In-country Chartered/Registered/Licensed Engineer. Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems. Experience with subcontractor and vendor contract management. Experience with managing key performance indicators as provided by Facility Manager. Experience with capacity planning and reporting. Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems). Must be able to use personal computers, MS Office (Word and Excel). The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
resourcing.team@uk.issworld.com .
#J-18808-Ljbffr
In this role, you will carry out supervisory responsibilities in accordance with the organisation's policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
The emphasis is on providing a world class building services maintenance service. Key Responsibilities Perform supervisory functions common to a facility maintenance and utility plant operations organisation. Review and evaluate performance and ensure quality standards are being met. Take corrective action to resolve problems. Understand the Owner’s building operations rules for the building(s) under care and as provided by the Account Manager. Work with Facility Manager to ensure efficient utilization of staff. Make task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team. Solve problems within procedural limitations. Ensure staff complete PM’s and work orders as scheduled each month. Ensure the Operations & Maintenance Documents (Documents Library) of Drawings, O&M manuals, Site Operators Manual, etc. are up to date, neatly stored, and easily retrievable. Review, edit and maintain SOPS/MOPS/EOPS as appropriate for site operations. Professional and Personal Competencies/Qualifications Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Financial Services, Manufacturing and Industry or healthcare. Vocational Education in Electrical/Mechanical Engineering or equivalent. In-country Chartered/Registered/Licensed Engineer. Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems. Experience with subcontractor and vendor contract management. Experience with managing key performance indicators as provided by Facility Manager. Experience with capacity planning and reporting. Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems). Must be able to use personal computers, MS Office (Word and Excel). The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
resourcing.team@uk.issworld.com .
#J-18808-Ljbffr
