Technical Services Manager – R&D

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Full time
Location: Folkestone
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Job offered by: Church & Dwight
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Category: IT & Technology
A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Are you a strategic thinker with a passion for delivering exceptional technical solutions? Do you excel in leading diverse teams to achieve outstanding results? If the answer is yes - then look no further as Church & Dwight UK Ltd have an exciting opportunity for a Technical Services Manager to join our exclusive team based in our R&D Facility in Folkestone! We are seeking a dynamic and experienced Technical Services Manager to lead our EU Technical Service Team of chemists, packaging, and process engineers. In this pivotal role, you will support technical service activities for renowned brands such as Batiste, Sterimar, and Nair Waxes. As a critical partner to operations, you will play a key role in delivering the corporate CSD for supply chain resiliency. As a member of the management team, you will be instrumental in identifying opportunities for improvement, developing innovative processes, and training the team on new advancements. Key responsibilities include:

Leading the EU Technical Service Team of Chemists, Packaging, and Process Engineers to support technical service activities for the EU business, including Batiste, Sterimar, and Nair Waxes. Executing supply resiliency and quality improvement projects to support Church & Dwight Operations teams. Managing and developing staff across different disciplines, including product, packaging, and processing, while prioritizing workloads and managing resource allocation. Representing technical services in cross-functional teams and develop strong partnerships with various departments such as R&D, Procurement, GMS, Quality, Network Operations, Business Leaders, Regulatory, Engineering, Operations, Consultants, and outside vendors. Identifying opportunities for improvement within the team and developing and executing solutions. Providing strong technical leadership and lead projects with cross-functional teams. The successful candidate needs strong technical leadership skills and the ability to lead projects with cross-functional teams. You should possess strategic thinking, a proactive personality, and ambitions to learn and deliver in a fast-paced, employee-empowered atmosphere. Proven influencing skills, organizational, work planning, and problem-solving abilities are essential. High interpersonal skills and strong communication abilities are also crucial. You should have a Bachelor's degree or higher in Chemistry, Engineering, or a related science, along with a minimum of five years of relevant experience. Experience in the R&D development process, preferably across multiple departments, is highly valued. This role works 39 hours per week Monday-Friday. In return we offer a competitive package, including 24 days annual leave, a pension matched up to 9%, discretionary annual bonus, life assurance cover and membership of a health cash plan. This is a great opportunity to work with recognizable global brands and to see your work in the real world. Sounds interesting? Send us your CV and let’s talk. For more information on our company, our brands and our culture visit us at

http://www.churchdwight.co.uk/ When applying for a role and sending your CV, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679)) and any successor legislation. Candidate Privacy Notice.

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