Title:
Technical Service Manager Location:
Shepperton, Surrey Hours:
40 hours per week Salary:
Up to £65,000 DOE
About the Company
Our client is a leading specialist in maintaining critical air conditioning and chiller equipment. They ensure customers' assets remain compliant and in peak condition. With a team of highly trained engineers and advanced technology platforms, they deliver exceptional service efficiency to meet growing demand. Benefits Package
Competitive Salary:
Up to £65,000 per annum, depending on experience. Incentives:
Quarterly and annually performance-based initiatives. Annual Leave:
25 days, plus bank holidays. Perks:
Access to company-owned holiday lodges. Development Opportunities:
Excellent learning and development programmes to support your career progression. Purpose of the Role
The Technical Service Manager will lead a team of field engineers and service coordinators to ensure the efficient and effective delivery of planned preventative maintenance (PPMs), repairs, and urgent works for clients. Key Responsibilities
Team Management:
Oversee and support field engineers and service coordinators, managing team performance and employee administration. Service Planning:
Ensure the effective planning and scheduling of service calls and maintenance visits. Client Response:
Guarantee timely responses to client service requests and resolve escalations professionally. Quality Assurance:
Monitor service quality and ensure high levels of client satisfaction. Technical Support:
Provide hands-on technical expertise as required and attend site visits to perform audits. Service Optimisation:
Identify opportunities to enhance service efficiency and profitability. Client Relationships:
Build and maintain strong, professional relationships with clients. General Responsibilities
Align with the company's values, vision, and expectations. Contribute to the organisation's growth and development. Adhere to company policies and procedures. Stay up to date with relevant legislation and industry standards. Participate in training and professional development activities. Undertake any additional duties relevant to the role. Essential Criteria for the Ideal Candidate
Strong technical knowledge of HVAC systems and equipment. Proven experience in managing and leading a team. Excellent communication skills, both written and verbal. Outstanding problem-solving and analytical skills. Exceptional organisational skills and attention to detail. A degree or equivalent experience in an industry-relevant subject. Hands-on field experience with HVAC systems. Apply now for immediate consideration.
#J-18808-Ljbffr
Technical Service Manager Location:
Shepperton, Surrey Hours:
40 hours per week Salary:
Up to £65,000 DOE
About the Company
Our client is a leading specialist in maintaining critical air conditioning and chiller equipment. They ensure customers' assets remain compliant and in peak condition. With a team of highly trained engineers and advanced technology platforms, they deliver exceptional service efficiency to meet growing demand. Benefits Package
Competitive Salary:
Up to £65,000 per annum, depending on experience. Incentives:
Quarterly and annually performance-based initiatives. Annual Leave:
25 days, plus bank holidays. Perks:
Access to company-owned holiday lodges. Development Opportunities:
Excellent learning and development programmes to support your career progression. Purpose of the Role
The Technical Service Manager will lead a team of field engineers and service coordinators to ensure the efficient and effective delivery of planned preventative maintenance (PPMs), repairs, and urgent works for clients. Key Responsibilities
Team Management:
Oversee and support field engineers and service coordinators, managing team performance and employee administration. Service Planning:
Ensure the effective planning and scheduling of service calls and maintenance visits. Client Response:
Guarantee timely responses to client service requests and resolve escalations professionally. Quality Assurance:
Monitor service quality and ensure high levels of client satisfaction. Technical Support:
Provide hands-on technical expertise as required and attend site visits to perform audits. Service Optimisation:
Identify opportunities to enhance service efficiency and profitability. Client Relationships:
Build and maintain strong, professional relationships with clients. General Responsibilities
Align with the company's values, vision, and expectations. Contribute to the organisation's growth and development. Adhere to company policies and procedures. Stay up to date with relevant legislation and industry standards. Participate in training and professional development activities. Undertake any additional duties relevant to the role. Essential Criteria for the Ideal Candidate
Strong technical knowledge of HVAC systems and equipment. Proven experience in managing and leading a team. Excellent communication skills, both written and verbal. Outstanding problem-solving and analytical skills. Exceptional organisational skills and attention to detail. A degree or equivalent experience in an industry-relevant subject. Hands-on field experience with HVAC systems. Apply now for immediate consideration.
#J-18808-Ljbffr
