VANRATH are delighted to be exclusively partnered with a global software provider on their search for Technical Support Agents to join their bilingual support team. This opportunity is based in Belfast on a hybrid basis (3 days in office, 2 from home).
This is a fantastic opportunity for individuals that have previously worked in an IT/ technical support position
OR
come from a customer service background and would be keen on moving into a more technical role.
Key Responsibilities Assist customers via phone, email and chat by providing technical support and guidance Provide information on company product line (e-commerce & retail products) Assist in providing troubleshooting documentation Work as part of a wider bilingual team Requirements Must be
fluent in Dutch & English Previous experience in a customer service or technical support position Strong troubleshooting abilities Ability to multitask Benefits Pension programme Generous holiday package Company shares Free office set-up For further information on this vacancy, please apply via the link below or contact Sean Doherty in the strictest confidence.
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This is a fantastic opportunity for individuals that have previously worked in an IT/ technical support position
OR
come from a customer service background and would be keen on moving into a more technical role.
Key Responsibilities Assist customers via phone, email and chat by providing technical support and guidance Provide information on company product line (e-commerce & retail products) Assist in providing troubleshooting documentation Work as part of a wider bilingual team Requirements Must be
fluent in Dutch & English Previous experience in a customer service or technical support position Strong troubleshooting abilities Ability to multitask Benefits Pension programme Generous holiday package Company shares Free office set-up For further information on this vacancy, please apply via the link below or contact Sean Doherty in the strictest confidence.
#J-18808-Ljbffr
