This range is provided by Enso Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Enso Recruitment is proud to partner with a leading technology solutions provider in Northern Ireland to recruit an experienced
Level 3 Technical Support Engineer . This is an excellent opportunity for a skilled IT professional eager to develop their career within a dynamic and growing Managed Services Provider. In this role, you will provide high-level technical support to clients, ensuring timely resolution of issues in line with agreed Service Level Agreements (SLAs). Key Responsibilities: Deliver expert technical support and troubleshooting for client systems. Manage and resolve complex IT issues related to servers, networks, and cloud services. Collaborate with internal teams to implement and support IT infrastructure projects. Ensure timely response and resolution of incidents in accordance with SLAs. Proven experience in a Level 3 IT support position. Proficient in Office 365 administration. Hands-on experience with network devices, including switches, firewalls, and routers. Strong knowledge of Windows Server and virtualisation technologies (VMware and Hyper-V). Solid understanding of Active Directory, DNS, and DHCP. Relevant Microsoft certifications are highly desirable. What’s on Offer: Competitive salary ranging from £40k to £55k. Hybrid working model (from either Antrim or Tyrone offices). Private medical cover. Life insurance cover. 30 days of annual leave, increasing with service. Additional day off for your birthday. Regular social events and team activities. Ongoing learning and professional development opportunities. This is a fantastic chance to join a forward-thinking organisation that values innovation, employee well-being, and career progression. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
Technology, Information and Media
#J-18808-Ljbffr
Enso Recruitment is proud to partner with a leading technology solutions provider in Northern Ireland to recruit an experienced
Level 3 Technical Support Engineer . This is an excellent opportunity for a skilled IT professional eager to develop their career within a dynamic and growing Managed Services Provider. In this role, you will provide high-level technical support to clients, ensuring timely resolution of issues in line with agreed Service Level Agreements (SLAs). Key Responsibilities: Deliver expert technical support and troubleshooting for client systems. Manage and resolve complex IT issues related to servers, networks, and cloud services. Collaborate with internal teams to implement and support IT infrastructure projects. Ensure timely response and resolution of incidents in accordance with SLAs. Proven experience in a Level 3 IT support position. Proficient in Office 365 administration. Hands-on experience with network devices, including switches, firewalls, and routers. Strong knowledge of Windows Server and virtualisation technologies (VMware and Hyper-V). Solid understanding of Active Directory, DNS, and DHCP. Relevant Microsoft certifications are highly desirable. What’s on Offer: Competitive salary ranging from £40k to £55k. Hybrid working model (from either Antrim or Tyrone offices). Private medical cover. Life insurance cover. 30 days of annual leave, increasing with service. Additional day off for your birthday. Regular social events and team activities. Ongoing learning and professional development opportunities. This is a fantastic chance to join a forward-thinking organisation that values innovation, employee well-being, and career progression. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
Technology, Information and Media
#J-18808-Ljbffr
