Technical Support Engineer

·
Full time
Location: Letchworth
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Job offered by: AEJ Consulting Ltd
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Category: IT & Technology
This range is provided by AEJ Consulting Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Direct message the job poster from AEJ Consulting Ltd Senior Search Consultant - AEJ Consulting

Join a fast-growing SaaS business as they expand their technology division and enter the next phase of their growth plan! They are seeking a skilled

Technical Support Engineer

to provide expert assistance to customers across the public and private sectors, ensuring the smooth operation of financial and business solutions. This role involves troubleshooting, system installations, and maintenance of core platforms, both on-premises and within cloud environments. Eligibility for/an active Security Clearance is required for this position. Key Responsibilities: Provide technical support for enterprise finance system software, diagnosing and resolving issues. Install, upgrade, and administer

SQL Server/Oracle databases

and associated financial software. Ensure systems and applications meet service level targets and run optimally. Support

cloud-based (Azure) and on-premises

infrastructure, ensuring smooth integration. Assist in system monitoring, security updates, and performance tuning. Support

BACS transmission

processes for hosted clients. Previous experience in a technical support/helpdesk role. Proficiency in

SQL Server/Oracle database administration . Understanding of

Windows Server, Active Directory, and Group Policy . Experience using

call logging systems

and monitoring tools. Scripting skills ( PowerShell, Bash, or equivalent ). Cloud expertise ( Microsoft Azure certifications preferred ). Familiarity with

Unix/Linux administration . Experience with financial or ERP systems. If this position is a strong match with your current skillset, please apply and we will be in touch! AEJ Consulting is acting as an employment agency in relation to this vacancy. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries

Software Development

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