Job Title: IT Engineer
Location: Newcastle
Salary: Up to 30,000
Job Description -
We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Skill requirements -
MSP experience or a customer-centric environment providing support.
Excellent verbal and written communication skills.
Active Directory and GPO administration.
Exchange & Intune administration.
Excellent experience with Microsoft technologies.
Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations.
2 years+ of 1st line technical helpdesk experience.
2 years + of a 2nd line technical support experience.
Firewall Implementations - Fortigate/Cisco/Sonicwall/Watchguard.
Backup Solutions - Azure/Veeam.
Virtualisation - Hyper-V, VMware, AVD, RDS.
In-depth Knowledge of O365 suite & MFA.
Able to answer general Networking questions.
What We Offer -
Competitive salary and benefits package.
Opportunities for professional development and career progression.
A supportive and collaborative work environment.
Regular team-building activities and social events.
The chance to work with a diverse range of clients and cutting-edge technologies.
How to Apply -
If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV to the email address:
(url removed)
#J-18808-Ljbffr
(url removed)
#J-18808-Ljbffr
