Technical Support Engineer

Mercury Systems Silchester, Berkshire, West Berkshire, Berkshire; Berkshire; South East England; England 5 days ago

Type Full Time
Pay Not listed
Work Onsite

Technical Support Engineer focuses on inspect, maintain, repair, install, design, or improve technical systems according to the role.

What the role involves

  • Inspect, maintain, repair, install, design, or improve technical systems according to the role.
  • Diagnose issues, complete checks, and keep records or handovers accurate.

Skills and requirements

  • Technical qualification in Electronics, Electrical Engineering, or similar.
  • Hands-on experience with test equipment (oscilloscopes, multimeters, etc.).
  • Ability to read schematics and technical documentation.
  • Experience in aerospace, defence, or industrial electronics.

Confirmed role details

  • If you’re a problem-solver with a passion for electronics and customer support , we’d love to hear from you.

Candidate fit

  • technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

  • Provide first- and second-line support via phone, email, and ticketing systems.
  • Diagnose hardware and system-level issues across complex electronic platforms.
  • Document technical cases and resolutions in CRM systems.
Career guide

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JobPedia role guide

What does a Support Engineer actually do?

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