Technical Support Specialist / Service Desk Analyst (EPOS)
£28,000 - £34,000 + Full Training + Hybrid + Career Progression + Premium Overtime + Bonus + 33 days holiday + Benefits
Hybrid / Office Based, commutable from Hemel Hempstead, Berkhamsted, Luton, Hatfield, Watford, St Albans, Leighton Buzzard, Aylesbury, Stevenage and surrounding areas.
Are you an ambitious and highly motivated individual with a background in Software, Hardware, IT, Electro-Mechanical or similar? This is an opportunity to massively develop your skillset through full specialist training into a niche sector, showcase your abilities, and gain recognition while progressing your career and maintaining a great work-life balance.
On offer is an exciting opportunity to take the next step in your career, gaining full technical training to become a technical expert, working as part of a close-knit team, and having the opportunity to take the technical lead in a company known for looking after their staff and providing opportunities for progression.
This company is a globally renowned industry leader, working across industries with a range of products that dominate the market. Due to continued growth, they are looking to expand their workforce with motivated and enthusiastic individuals for long-term investment.
As a Technical Support Specialist / Engineer, you will be responsible for supporting the field service team with hardware and software solutions, fully trained on their specialist equipment and systems, and being the first point of contact for any field service queries.
This role would suit someone looking to develop their skillset, with a background in hardware or software solutions, who wants to join an industry-leading business while ensuring a great work-life balance.
The Role:
Providing support to the field service team, managing technical escalations end to end until resolution. Supporting hardware and software queries. Office-based with flexible working arrangements. 37.5 hour working week on a rotated shift pattern. The Person:
Experience in a Software, Hardware or Electro-Mechanical environment. Strong customer service orientation. Reference Number: BBBH244516 To apply for this role or to be considered for further roles, please click 'Apply Now' or contact Ryan Ledger at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and as an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will depend on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
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Providing support to the field service team, managing technical escalations end to end until resolution. Supporting hardware and software queries. Office-based with flexible working arrangements. 37.5 hour working week on a rotated shift pattern. The Person:
Experience in a Software, Hardware or Electro-Mechanical environment. Strong customer service orientation. Reference Number: BBBH244516 To apply for this role or to be considered for further roles, please click 'Apply Now' or contact Ryan Ledger at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and as an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will depend on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
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