This role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You’ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint. Your responsibilities will include: Acting as process owner for the team, and maintaining the relationship with the project's key stakeholders Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged Facilitating discussion, decision making, and conflict resolution Encouraging the team to build relationships to promote internal and external communication, improving transparency, and sharing information with all interested parties The skills you'll need
We're looking for someone with experience of successful Scrum adoption along with a Scrum Master certification. You'll need knowledge of modern development practices and tools, such as extreme programming, test-driven development and continuous integration. You’ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance. We'll look to you to demonstrate: A background in coaching cross-functional teams into high performing teams Experience of changing organisational, team or department mindsets and structure An understanding and experience of applying empirical process control Strong knowledge of the Agile manifesto and its principles Experience of automated testing frameworks Strong ability to manage multiple priorities, keeping the team on track with sprint goals, and ensuring deadlines Experience of facilitating PI planning, with the ability to translate technical requirements to business stakeholders articulating benefits realisation in plain English
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We believe in taking responsibility, and that we all have a part to play in creating the world we want. That’s why we’re empowering our 14 million personal, small business and SME customers in England and Wales, making it easier to control their money when and how they want to. From our branch network to our 24 hour contact centres, and from customer AI to our multi award winning app, we’re making banking simple and secure. And we’re making the most of our data, using what we know to be proactive and help our customers through the moments that shape their lives. We’re supporting the UK economy by lending more to British businesses than any other bank. And through our Entrepreneur Accelerator hubs around the country, we’re standing behind the drivers of tomorrow’s growth. Our culture is defined by opportunity and inclusion. We want all our people to be able to be their full selves at work, and to take control of their career destiny. So we’re providing great training, making it easy to learn, develop and progress, whatever your background. If you’re engaged, proactive, and customer led, there’s a place for you with us.
