Please note feedback on applications will be in the New Year.
Covering South UK, this role comes with a car or car allowance and you will be required to undertake a standard DBS.
Following bespoke solution designs, the Deployment Services team is responsible for the onsite deployment of telecoms and IT devices that includes items such as telephone handsets/headsets.
Reporting to the Telecoms Manager, the deployment team will be required to support the setup and full implementation of the approved solution so consistency is maintained throughout the project.
Key Responsibilities:
Installation of telecoms hardware devices on customer sites, installation activities will include, but will not be limited to the following: Setup, configuration & installation of cloud telephony Networking Surveys Testing Troubleshooting of SIP handsets and networking Support the project(s) team and sales in day-to-day duties as and when required to achieve project deployment targets. Confidence to tackle problems and help people solve technical issues. Implement projects in a timely and professional manner. Confidently converse with customers via phone/video conference or on-site meeting to scope technical elements of a project. Review and manage applicable project documentation. Carry out installation, testing, and training to ensure a smooth deployment so the solution can be signed off by the client. Identify and progress additional sales opportunities relating to a project and other offerings. Willingness to travel throughout the UK, which may result in spending time away from home when applicable. Liaise with third parties, i.e., service providers and IT companies, to assist in project completion and troubleshooting. Experience and Skills Required
Core Competencies: Experience in the setup, configuration & installation of cloud telephony is essential. Experience of cloud/hosted telephony, SIP handsets, and IT infrastructure is essential. Understanding of basic network terminology, e.g., network routing, IP addressing, VLANs. Awareness of telecoms terminology. Understanding of services e.g., leased lines, SOGEA, FTTP. Full clean UK driving license. Ideal candidate will have: Good communication & time management skills. Excellent communication skills & telephone manner. Basic IT skills. Excellent attention to detail and high levels of accuracy. Excellent organisational skills. Benefits
Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family-friendly benefits (maternity, adoption, paternity, and IVF) 2 paid days off per year for voluntary work to support our local communities Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted gym membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP employee discount programmes Mobile phone discounts We are a Disability Confident Committed Employer. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options.
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Installation of telecoms hardware devices on customer sites, installation activities will include, but will not be limited to the following: Setup, configuration & installation of cloud telephony Networking Surveys Testing Troubleshooting of SIP handsets and networking Support the project(s) team and sales in day-to-day duties as and when required to achieve project deployment targets. Confidence to tackle problems and help people solve technical issues. Implement projects in a timely and professional manner. Confidently converse with customers via phone/video conference or on-site meeting to scope technical elements of a project. Review and manage applicable project documentation. Carry out installation, testing, and training to ensure a smooth deployment so the solution can be signed off by the client. Identify and progress additional sales opportunities relating to a project and other offerings. Willingness to travel throughout the UK, which may result in spending time away from home when applicable. Liaise with third parties, i.e., service providers and IT companies, to assist in project completion and troubleshooting. Experience and Skills Required
Core Competencies: Experience in the setup, configuration & installation of cloud telephony is essential. Experience of cloud/hosted telephony, SIP handsets, and IT infrastructure is essential. Understanding of basic network terminology, e.g., network routing, IP addressing, VLANs. Awareness of telecoms terminology. Understanding of services e.g., leased lines, SOGEA, FTTP. Full clean UK driving license. Ideal candidate will have: Good communication & time management skills. Excellent communication skills & telephone manner. Basic IT skills. Excellent attention to detail and high levels of accuracy. Excellent organisational skills. Benefits
Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family-friendly benefits (maternity, adoption, paternity, and IVF) 2 paid days off per year for voluntary work to support our local communities Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted gym membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP employee discount programmes Mobile phone discounts We are a Disability Confident Committed Employer. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options.
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