Telecoms Engineer

Telecommunications and Data Engineer - West Berkshire - 30,000- 35,000 Peopleforce Recruitment are delighted to be supporting the search of a Telecommunications and Fire and Security business based in West Berkshire. Essential Skills and Knowledge: Proficiency in installing audio-visual systems, structured cabling, fiber optics, and telephone switches, including tray work and containment. Familiarity with telephone systems like Samsung, Toshiba, Panasonic, and LG. Basic knowledge of hubs, active network products, their configurations, and computer literacy. Responsibilities: Communicate effectively with customers and engineers, providing professional support and guidance. Train and assist customers or engineers in using and installing equipment. Maintain high standards of workmanship and professionalism. Roles & Responsibilities Daily Operations: Report daily updates to the internal customer support team and communicate progress to customers onsite. Ensure clear communication of outstanding tasks at the end of the day. Site Surveys & Sales Support: Conduct site surveys and prepare detailed reports for installations and maintenance. Assist the sales team with surveys and provide necessary technical information for accurate quotations. Appearance & Conduct: Wear appropriate work attire, including hi-vis jackets and steel-toed boots; maintain a clean and professional appearance. Comply with health and safety rules, including no smoking in company vehicles or customer sites. Avoid music, shouting, or loud behavior that might disrupt customers. Tool Management: Use company-provided tools responsibly, reporting any required replacements or additional tools. Replace lost or damaged tools due to negligence at personal expense. Product, Customer, and Subcontractor Responsibility Customer Sites: Supervise contractors, ensuring high-quality workmanship and adherence to schedules. Keep work areas clean and report unresolved issues (e.g., misplaced ceiling tiles) to the office. Maintenance and Flexibility: Respond promptly to fault calls to minimize customer downtime. Be flexible to meet deadlines and support business growth. Material Management: Do not remove cabling products or tools from sites without management approval. Secure valuable tools and materials in provided van strongboxes. Continuous Improvement: Share ideas for improving efficiency, productivity, and cost-saving measures while maintaining high workmanship standards. General Expectations Represent the company with honesty and integrity. Be prepared to work late or stay away as needed to complete tasks. Fulfill additional duties as assigned to maintain customer satisfaction.

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