temp it support.

·
Full time
Location: Ipswich
·
Job offered by: Polkadotfrog Ltd
·
Category: IT & Technology
We are looking for an experienced temp IT support to provide first-line technical support to end-users, ensuring smooth operation of IT systems across the business. You’ll work closely with the IT team to escalate complex issues and provide training for end-users on various software and systems. This is a 3–6-month temporary placement with the possibility to go permanent. Responsibilities:

Provide first-line technical support via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and peripherals Troubleshoot printers, scanners, and other peripherals Document and track issues using a ticketing system Conduct basic user training on IT systems and software Provide on-site support at various locations as required Why You Should Apply:

This is an exciting opportunity to join a dynamic IT team where no two days are the same. You will also get to enjoy 21 days of annual leave which increases by one day each year. Additional benefits include Life Assurance, Sick Pay, the chance to buy extra holiday, Pension, Simply Health Cash plan, and more! What We’re Looking For:

We are seeking candidates with proven experience in IT support or helpdesk roles. You should have strong knowledge of Microsoft products, including Windows 10 and 11, SharePoint, Teams, and Microsoft 365. Familiarity with Apple devices and 3CX phone systems is advantageous but not essential. You will need excellent problem-solving skills, the ability to work both independently and as part of a team, and strong organisational skills to manage multiple tasks effectively. A valid driving licence is required, as the role may involve traveling to various locations to provide on-site support. Preferred Qualifications:

Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) Experience with remote support tools and ticketing systems Knowledge of ITIL practices At polkadotfrog recruitment, we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience, and passion to deliver a professional, personal, and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.

#J-18808-Ljbffr

Recent Jobs

London (On site) · Full time

Are you a smart, driven professional who takes pride in making a difference in local communities? Turner & Townsend’s Real Estate division is experiencing significant growth and we’re looking for an experienced industry professional with health project experience to join our high-performing and collaborative Project Management team. Why Join Us? Impactful Work: Contribute to social [...]Read More... from Assistant Project Manager – Healthcare See details

Chasetown (On site) · Full time

My client, Autosmart International are a manufacturing success story! Site Operations Manager – leading fast-paced manufacturing and warehousing About Our Client Autosmart International is a manufacturing success story, leading the field in vehicle cleaning products. We are the No.1 choice of automotive trade customers across the UK. We have doubled in size in the last [...]Read More... from Site Operations Manager See details

London (On site) · Full time

CSS are looking for an experienced duty officer to join our client’s team who are a local council responsible for all areas within the Tendering district. Working hours: All shifts are 8 hours long with various start times available: Monday to Friday – start times between 6AM – 3PM Saturday & Sunday – 6AM – [...]Read More... from Duty Officer See details