Location: Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD
Temporary Accommodation Co-ordinator – Private Rented Sector and Temporary Accommodation Team
Based at the Civic Centre in Esher, an exciting opportunity has arisen working within the busy Housing Options Unit, helping to co-ordinate move on arrangements for homeless households. The team is responsible for two services: securing good, affordable privately rented homes for households threatened with homelessness and providing emergency placements while liaising with hotel providers. This is an interesting and varied role helping the Council to meet its obligations to those who are homeless and will involve dealing with registered social providers and private landlords, placing households threatened with homelessness, and nominating tenants for available properties, as well as making telephone contact, face-to-face interactions, and email communications.
We need someone who is well organized, has strong administration and interpersonal skills, can update databases and other records, and is able to collate statistics while dealing with routine inquiries for the team. You will be numerate and IT literate, having experience of using a range of packages.
You will have experience of dealing with the public and delivering a frontline customer-oriented service. You will need to possess well-developed verbal communication skills and be able to write effective correspondence.
You must have a flexible approach to work with the ability to work on your own initiative, as this is a small team and work patterns are not routine.
Closing date: Monday 13th January 2025
How to Apply
Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2 hours to complete, but we have prepared some guidelines to help you with the application process. To apply, use the "Apply Online" button below, which will take you to our Applicant Tracking System (ATS). Once you have applied, you can log on to your online account at any time to view the status of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online, and see whether you have been made a conditional offer.
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Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2 hours to complete, but we have prepared some guidelines to help you with the application process. To apply, use the "Apply Online" button below, which will take you to our Applicant Tracking System (ATS). Once you have applied, you can log on to your online account at any time to view the status of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online, and see whether you have been made a conditional offer.
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