Tenancy officer (£29,172 – £30,205 per annum, pro rata, full time, 12 month FTC)

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Full time
Location: Plymouth
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Category:
South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

Position:

In this role you will lead on the delivery of Housing Management to a range of tenure types, support customers in maintaining a tenancy / licence agreement, encouraging and facilitating their independence. You will support the organisation to deliver BCHA’s Tenancy Sustainment Service, including providing intensive housing management to customers of supported housing to maintain their accommodation. We can offer you the opportunity to: work alongside a team of professional colleagues work across a wide range of service areas broaden your experience and develop your skills in a rewarding environment work with our customers to promote social inclusion & independent living encourage customers to maximise their choices and move forward in their lives receive full training and support to develop your professional skills be involved in setting up new projects make a real difference to people’s lives and achieve high job satisfaction BCHA Safer Recruitment:

Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to deter unsuitable applicants from applying for roles, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of children and adults and expects all employees and volunteers to share this commitment.

Closing date: 3rd December 2024 Requirements:

Able to give examples of improving systems/services Able to take effective decisions and problem-solve Understands what makes effective working relationships across the business and with external partners Able to manage resources within budget IT literate Knowledge of housing legislation and social housing management Full driving license and access to vehicle

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