Job Title:
Tenancy Support Officer (Supported Housing) (241999) Location:
Workington, Cumbria Type:
Permanent, Full time (37.5 hpw) Pay:
£12.00 per hour (Salary £23,464 per annum) plus Brilliant Benefits including cash Health Plan Home, a place where you belong We have a fantastic opportunity to join our team here at our Allerdale rough sleepers’ accommodation programme as a Tenancy Support Worker (known by us as Support Worker). Allerdale RSAP is our supported accommodation service in Workington and Cockermouth. We’ve been open just over three years now and it is fantastic to see the differences we’ve made and continue to make to our customers lives on a daily basis. The positive outcomes speak for themselves. We support people who have been homeless or are at risk of homelessness. Each of our customers has their own story and understanding this is key in the role of a Support Worker. What is a typical day as a Support Worker? Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations, and outcomes documented in their support plans. Running customer activities in the service, encouraging customers to interact with other customers and build the skills they need to achieve independence. Supporting customers to access external groups and agencies to build up their own support networks for when they are ready to move into independent accommodation. Helping customers build the skills they need to maintain permanent independent accommodation, including budgeting, paying bills, setting up utilities, ensuring their property is clean and tidy, and cooking healthy meals. Liaising with external agencies to provide the support your customers need to hit their goals. Working with customers to secure permanent accommodation. Our team We have a fab team of 3 support workers, 2 waking night concierges, and Joanna Peters is our senior client services manager for the service. As well as looking out for our customers, we look out for each other too. We are a 24/7 service. Our night concierge team works our night shifts; 8pm - 8am, and our support workers will work predominantly between the hours of 8am and 8pm Monday – Sunday. Typical shifts are on a 3-week rolling pattern – These being: 8am – 4pm; 9am – 5pm; 12pm – 8pm. You Bring Passion for supporting people to achieve their full potential. Tenacity to pull things back together when challenges arise. Empathy and understanding of where people are in their lives. A desire to celebrate small achievements with customers. Ability to work collaboratively with other agencies. Previous experience in support, care, or housing is a plus, but strong people skills are essential. Enhanced DBS check (we pay for that). Driving licence and access to a car is required. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work! What’s in it for you? 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), increasing to 39, with the option to buy 5 more, and time off for volunteering. Health cash plan saving you from £1140 per annum covering costs for dental, optical, prescriptions, alternative therapies, and more. Over 800 high street discounts on groceries, holidays, and days out. Opportunities for career advancement. Support for colleague wellbeing, making us the 10th Best place in the UK for Wellbeing. Finally, do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
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Tenancy Support Officer (Supported Housing) (241999) Location:
Workington, Cumbria Type:
Permanent, Full time (37.5 hpw) Pay:
£12.00 per hour (Salary £23,464 per annum) plus Brilliant Benefits including cash Health Plan Home, a place where you belong We have a fantastic opportunity to join our team here at our Allerdale rough sleepers’ accommodation programme as a Tenancy Support Worker (known by us as Support Worker). Allerdale RSAP is our supported accommodation service in Workington and Cockermouth. We’ve been open just over three years now and it is fantastic to see the differences we’ve made and continue to make to our customers lives on a daily basis. The positive outcomes speak for themselves. We support people who have been homeless or are at risk of homelessness. Each of our customers has their own story and understanding this is key in the role of a Support Worker. What is a typical day as a Support Worker? Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations, and outcomes documented in their support plans. Running customer activities in the service, encouraging customers to interact with other customers and build the skills they need to achieve independence. Supporting customers to access external groups and agencies to build up their own support networks for when they are ready to move into independent accommodation. Helping customers build the skills they need to maintain permanent independent accommodation, including budgeting, paying bills, setting up utilities, ensuring their property is clean and tidy, and cooking healthy meals. Liaising with external agencies to provide the support your customers need to hit their goals. Working with customers to secure permanent accommodation. Our team We have a fab team of 3 support workers, 2 waking night concierges, and Joanna Peters is our senior client services manager for the service. As well as looking out for our customers, we look out for each other too. We are a 24/7 service. Our night concierge team works our night shifts; 8pm - 8am, and our support workers will work predominantly between the hours of 8am and 8pm Monday – Sunday. Typical shifts are on a 3-week rolling pattern – These being: 8am – 4pm; 9am – 5pm; 12pm – 8pm. You Bring Passion for supporting people to achieve their full potential. Tenacity to pull things back together when challenges arise. Empathy and understanding of where people are in their lives. A desire to celebrate small achievements with customers. Ability to work collaboratively with other agencies. Previous experience in support, care, or housing is a plus, but strong people skills are essential. Enhanced DBS check (we pay for that). Driving licence and access to a car is required. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work! What’s in it for you? 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), increasing to 39, with the option to buy 5 more, and time off for volunteering. Health cash plan saving you from £1140 per annum covering costs for dental, optical, prescriptions, alternative therapies, and more. Over 800 high street discounts on groceries, holidays, and days out. Opportunities for career advancement. Support for colleague wellbeing, making us the 10th Best place in the UK for Wellbeing. Finally, do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
#J-18808-Ljbffr
