Location:
Bolton Salary:
£30K per Year Contract:
Permanent Type:
Full Time Reference:
MASMRLO22_1736424772 Posted:
January 9, 2025 Are you a Resident Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focuses on quality of service and customer care, and has great staff retention rates. My client is a well-established Social Housing Contractor, with an excellent reputation and a strong pipeline of work. They are currently recruiting for two Tenant Liaison Officers to join them on a permanent basis, working on retrofit and decarbonisation schemes across the North West. Locations of work are: Bolton, Preston, Manchester, and Liverpool. The company will aim to keep you as close to home as possible, but some travel across the North West will be required. As a Tenant Liaison Officer, you will develop positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes. You will also be responsible for booking appointments and managing your own diary. Duties include: Pre-entry visits and company inductions Collecting tenancy agreement/approval forms Visiting tenants in their homes to advise them on when and what work is being carried out Acting as the main point of contact and dealing with any problems/queries that tenants may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitoring customer complaints and resolving any potential issues The successful candidate must demonstrate a strong and stable career within Social Housing, ideally having worked in a similar role as a Resident Liaison Officer previously. You must also have a full driving licence and ideally hold a current CSCS Card. The salary is £30k plus a £4k car allowance. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call 01204 554 884. Please note: due to a high volume of applications, if you have not been contacted within 5 working days, please deem your application unsuccessful on this occasion.
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Bolton Salary:
£30K per Year Contract:
Permanent Type:
Full Time Reference:
MASMRLO22_1736424772 Posted:
January 9, 2025 Are you a Resident Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focuses on quality of service and customer care, and has great staff retention rates. My client is a well-established Social Housing Contractor, with an excellent reputation and a strong pipeline of work. They are currently recruiting for two Tenant Liaison Officers to join them on a permanent basis, working on retrofit and decarbonisation schemes across the North West. Locations of work are: Bolton, Preston, Manchester, and Liverpool. The company will aim to keep you as close to home as possible, but some travel across the North West will be required. As a Tenant Liaison Officer, you will develop positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes. You will also be responsible for booking appointments and managing your own diary. Duties include: Pre-entry visits and company inductions Collecting tenancy agreement/approval forms Visiting tenants in their homes to advise them on when and what work is being carried out Acting as the main point of contact and dealing with any problems/queries that tenants may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitoring customer complaints and resolving any potential issues The successful candidate must demonstrate a strong and stable career within Social Housing, ideally having worked in a similar role as a Resident Liaison Officer previously. You must also have a full driving licence and ideally hold a current CSCS Card. The salary is £30k plus a £4k car allowance. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call 01204 554 884. Please note: due to a high volume of applications, if you have not been contacted within 5 working days, please deem your application unsuccessful on this occasion.
#J-18808-Ljbffr
