Tenant Liaison Officer - Nottingham
Start Date: ASAP
Are you passionate about ensuring tenants receive the best possible service? We are looking for a dedicated
Tenant Liaison Officer
to join our team in Nottingham! In this crucial role, you will act as the primary point of contact between residents and the service team, working to maintain the highest levels of satisfaction and service delivery. As a Tenant Liaison Officer, you will: Ensure excellent service delivery:
Support residents in accessing and receiving the best services available. Build strong client relationships:
Develop key client contacts to represent residents fairly and effectively. Resolve complaints efficiently:
Handle and resolve any escalated complaints, ensuring the Complaints Procedure is followed to provide quick and satisfactory resolutions. Keep residents informed:
Communicate any delays or changes to scheduled work, ensuring residents are kept up-to-date. Collaborate daily:
Participate in daily line management meetings and client/management open forum discussions to ensure smooth communication. Support new residents:
Complete resident inductions and maintain accurate profiles. Engage with residents:
Interact daily with residents to foster a positive and supportive environment. We are looking for a proactive and empathetic individual who thrives in a client-facing role, can manage multiple tasks effectively, and is committed to ensuring the best experience for residents. If you're ready to make a difference and take on a rewarding challenge, apply today to become our new
Tenant Liaison Officer
in Nottingham! Apply Now!
#J-18808-Ljbffr
Tenant Liaison Officer
to join our team in Nottingham! In this crucial role, you will act as the primary point of contact between residents and the service team, working to maintain the highest levels of satisfaction and service delivery. As a Tenant Liaison Officer, you will: Ensure excellent service delivery:
Support residents in accessing and receiving the best services available. Build strong client relationships:
Develop key client contacts to represent residents fairly and effectively. Resolve complaints efficiently:
Handle and resolve any escalated complaints, ensuring the Complaints Procedure is followed to provide quick and satisfactory resolutions. Keep residents informed:
Communicate any delays or changes to scheduled work, ensuring residents are kept up-to-date. Collaborate daily:
Participate in daily line management meetings and client/management open forum discussions to ensure smooth communication. Support new residents:
Complete resident inductions and maintain accurate profiles. Engage with residents:
Interact daily with residents to foster a positive and supportive environment. We are looking for a proactive and empathetic individual who thrives in a client-facing role, can manage multiple tasks effectively, and is committed to ensuring the best experience for residents. If you're ready to make a difference and take on a rewarding challenge, apply today to become our new
Tenant Liaison Officer
in Nottingham! Apply Now!
#J-18808-Ljbffr
