Trade Support Associate, Matchbook
Apply locations London time type Full time posted on Posted 11 Days Ago job requisition id R3158 The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Overview To be responsible for the management, monitoring and conduct of the RMS platforms - primarily focusing on the Matchbook runs. Role Responsibilities Work with Sales and the Product Managers with client on-boarding for the various Matchbook systems. Coordinate with the development team in Singapore to improve and test system enhancements. Manage execution of the Matchbook systems. Deal with all STP processing and trade reporting. Constantly review system static data so that it is kept up to date. Ensure post trade and other queries from traders and middle office staff is dealt with quickly and efficiently via email and telephone. Liaise with colleagues in other regions to ensure the systems are kept up to date across currencies/products. Provide administrative support to the Sales team. Create post trade revenue reports for Finance and Senior Management. Occasional weekend system testing. Experience / Competences Essential Excellent written and communication skills. Ability to work closely within a small team or independently, assimilate information, make prompt decisions and share results with colleagues. Ability to work accurately always and be able to multitask. Demonstrate the ability to continuously review and improve processes. Strong customer service ethic with a desire to provide the best service always. It is key that the individual be comfortable using multiple systems and has a working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint). Motivated, quick learner who can multi-task successfully. Must be a team player but is able to work independently. Ability to prioritise work and meet tight deadlines. Strong organisational skills. Excellent attention to detail. Strong communication skills – written and verbal. Show initiative and creative approach to issues. Exceptional client service skills. Demonstrates a desire to continually improve and is willing to participate in new projects and helping other departments within the company. Desired Knowledge of the full post trade lifecycle is preferred. Job Band & Level:
Professional / 4 The role is primarily required to be in the office 5 days a week. #LI-ASO #LI-Onsite
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Apply locations London time type Full time posted on Posted 11 Days Ago job requisition id R3158 The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Overview To be responsible for the management, monitoring and conduct of the RMS platforms - primarily focusing on the Matchbook runs. Role Responsibilities Work with Sales and the Product Managers with client on-boarding for the various Matchbook systems. Coordinate with the development team in Singapore to improve and test system enhancements. Manage execution of the Matchbook systems. Deal with all STP processing and trade reporting. Constantly review system static data so that it is kept up to date. Ensure post trade and other queries from traders and middle office staff is dealt with quickly and efficiently via email and telephone. Liaise with colleagues in other regions to ensure the systems are kept up to date across currencies/products. Provide administrative support to the Sales team. Create post trade revenue reports for Finance and Senior Management. Occasional weekend system testing. Experience / Competences Essential Excellent written and communication skills. Ability to work closely within a small team or independently, assimilate information, make prompt decisions and share results with colleagues. Ability to work accurately always and be able to multitask. Demonstrate the ability to continuously review and improve processes. Strong customer service ethic with a desire to provide the best service always. It is key that the individual be comfortable using multiple systems and has a working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint). Motivated, quick learner who can multi-task successfully. Must be a team player but is able to work independently. Ability to prioritise work and meet tight deadlines. Strong organisational skills. Excellent attention to detail. Strong communication skills – written and verbal. Show initiative and creative approach to issues. Exceptional client service skills. Demonstrates a desire to continually improve and is willing to participate in new projects and helping other departments within the company. Desired Knowledge of the full post trade lifecycle is preferred. Job Band & Level:
Professional / 4 The role is primarily required to be in the office 5 days a week. #LI-ASO #LI-Onsite
#J-18808-Ljbffr
