Motivate and coach the team to deliver excellent customer service Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service Resourcing / drafting rotas, working within budget Stock management Analysing and interpreting sales performance data and reports Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights Ensure all company standards are implemented and maintained i.e. merchandising, admin Support the delivery of KPI’s, meeting all company standards Assist in recruitment and training of the team Personal characteristics:
A hands on leader, with experience in retail or a related industry sector Have a positive flexible approach with a can do attitude Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment Have the confidence and ability to motivate, coach and inspire the team Numerate Attention to detail Good communicator Be methodical, organised and have a structured approach to work Spatial awareness Be fully flexible across the week At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, secure company, in return for which we want you to strive to be the best retailer you can and deliver fantastic customer service through your team. If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We’d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation at interview stage.
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