Trainee Technical Account Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Overview We are currently seeking a highly motivated, career-minded individual who is keen to progress their career within Dunbia. Based at Dungannon, this individual will work as part of our existing commercial, technical, and NPD team managing technical liaison with key UK supermarket accounts. Responsibilities The successful candidate will undergo a training plan to support their development into a Technical Account Manager role. As part of this, the successful candidate will: Shadow the key technical contact between Customer Technical and Dunbia Departments, managing information relating to food safety, quality, and legality together with customer brand standards, technical business plans, and associated projects. Support in managing all relevant raw material, product specifications, and Quality Attribute Sheets for related products. Work as part of a customer-facing team with commercial and NPD contacts with a view to customer account development. Progress to becoming the liaison between all relevant departments within the business to ensure that customer requirements are communicated and adhered to. Support in management and communication of relevant technical KPIs to Dunbia and the relevant customers. Support management and communication of relevant technical business plans and technical projects. Utilise and control data on relevant customer information management systems, including shelf-life, raw material specs, relevant risk assessments, and other due diligence information. Conduct product checks and inspections and report accordingly to ensure any product produced adheres to customer specifications. Learn to deal with any non-conformances and work with management to initiate the appropriate corrective actions. Support in reviewing artwork in advance of product launches to ensure that labels are complete, accurate, legal, and meet customer, technical, and operational requirements. Liaise with NPD to assist with product presentations to customer/product development approval, production handovers, and product launches. Maintain and update relevant retail price lists and communicate such to the business. Participate in site Allergen Management Programme ensuring that raw materials are in line with customer, Dunbia, and legal requirements together with the risk assessments and record keeping thereof. Collect and analyse data on relevant key performance indicators such as customer complaints, store complaints, and sales, together with management of the complaints reduction programme with site management and report accordingly. Other associated technical duties. Qualifications A minimum of a HND in a food science, food technology, or a related discipline. Full clean driving licence. Knowledge of HACCP, Allergen Management systems, and food labelling is a definite advantage. Willingness to travel to customer meetings together with other sites and retail stores throughout the UK and Ireland. Strong interpersonal skills as the role will involve interfacing with major retailers and other internal and external customers. A high level of motivation, being career-driven and self-disciplined with the ability to meet strict deadlines. PC proficiency. No company sponsorship is available to overseas applicants for this position. INDMP

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