Opportunity to deliver technical training across our Financial Services division
A varied role including project work and process improvement opportunities
Hybrid working arrangements with 2 days per week in Stratford-Upon-Avon
About the role
The role of a Training Improvement Consultant forms part of the Governance and Risk department who are responsible for responding appropriately to risks that might adversely affect the company’s business objectives. The department ensures that the division becomes more efficient and effective in managing its business opportunities and risks. Governance and Risk provide the control mechanisms to ensure that strategies, directions and instructions from management and our regulators are carried out systematically and effectively. This is a key role within the team as you will utilise your Financial Services knowledge to develop, implement and continually improve training for our Financial Services division, ensuring compliance with NFU Mutual and Industry regulatory standards. You will develop and deliver training to ensure users have the knowledge they need to implement and use the changes to Financial Services sales processes, systems (including Point of Sale), modelling tools and documentation effectively and compliantly. You will also need to understand the impact of changes to the FS sales process, systems, modelling tools and documentation to ensure they effectively support the Financial Services proposition and comply with NFU Mutual and regulatory requirements. You will also identify and report on issues and risks, and propose mitigation plans in line with audit requirements, to meet company standards and regulatory requirements. About you
Highly motivated with a proactive mindset, you will bring your experience working within Financial Services to this role. Committed to learning and development and ready for the challenge of being part of our team, you’ll thrive in this fast-paced training environment. As well as the above we are looking for the following: Experience of working within Financial Services/Regulated environment Experience delivering training Must be process driven with an efficient approach to your work Excellent interpersonal and communication skills Proactive and can demonstrate strong initiative Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary £42,000 to £47,000 Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership – subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteering in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1 billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer-focused, down-to-earth and committed to the rural communities we’ve grown from. Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.
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The role of a Training Improvement Consultant forms part of the Governance and Risk department who are responsible for responding appropriately to risks that might adversely affect the company’s business objectives. The department ensures that the division becomes more efficient and effective in managing its business opportunities and risks. Governance and Risk provide the control mechanisms to ensure that strategies, directions and instructions from management and our regulators are carried out systematically and effectively. This is a key role within the team as you will utilise your Financial Services knowledge to develop, implement and continually improve training for our Financial Services division, ensuring compliance with NFU Mutual and Industry regulatory standards. You will develop and deliver training to ensure users have the knowledge they need to implement and use the changes to Financial Services sales processes, systems (including Point of Sale), modelling tools and documentation effectively and compliantly. You will also need to understand the impact of changes to the FS sales process, systems, modelling tools and documentation to ensure they effectively support the Financial Services proposition and comply with NFU Mutual and regulatory requirements. You will also identify and report on issues and risks, and propose mitigation plans in line with audit requirements, to meet company standards and regulatory requirements. About you
Highly motivated with a proactive mindset, you will bring your experience working within Financial Services to this role. Committed to learning and development and ready for the challenge of being part of our team, you’ll thrive in this fast-paced training environment. As well as the above we are looking for the following: Experience of working within Financial Services/Regulated environment Experience delivering training Must be process driven with an efficient approach to your work Excellent interpersonal and communication skills Proactive and can demonstrate strong initiative Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary £42,000 to £47,000 Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership – subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteering in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1 billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer-focused, down-to-earth and committed to the rural communities we’ve grown from. Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.
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