Speke, Liverpool Salary:
£26,500 per annum Contract Type:
Permanent Hours:
7:30 AM to 4:30 PM, Monday to Friday Benefits:
26 days annual leave plus bank holidays About Us FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values—Bravery, Creativity, Passion, and Professionalism—drive us to tackle social issues head-on, innovating to create sustainable solutions and inspiring positive change. Operating for over 30 years, FRC Group includes a family of social businesses such as the Furniture Resource Centre and Buckingham Interiors. Our operations are not just about providing furniture; they’re about empowering lives, supporting the community, and ensuring everyone has access to the essential items that make a house a home. Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through comprehensive training, development opportunities, and a culture that celebrates achievements and milestones. The Role We are seeking a dedicated and detail-oriented Transport Administrator to ensure the smooth running of our transport operations. You will work closely with drivers, customer service, and warehouse teams to maintain compliance, optimize delivery routes, and uphold high standards of customer satisfaction. Key Responsibilities Coordinate driver paperwork, vehicle checks, and delivery documentation. Input and analyse driver performance data to identify improvements. Communicate delivery updates with the customer service team. Prepare daily driver routes and vehicle packs. Manage equipment, including tools, fuel cards, and mobile devices. Assist in implementing efficient delivery routes and maintaining vehicle compliance records. Schedule vehicle maintenance and track repairs. Support the administration of tachograph records and driver compliance. Maintain accurate collision and insurance records. Uphold health and safety standards in all activities. What We’re Looking For General office administration experience or exposure to logistics. Proficiency in Word, Excel, and route planning systems. Strong customer service and communication skills. Knowledge of Health and Safety practices. GCSEs in English and Mathematics (grades 4/C or above). NVQ/SVQ Level 3 in Transport Management or equivalent (desirable). A team player with a positive attitude and problem-solving mindset. Passionate about delivering excellent service and embodying FRC Group values. Flexible, empathetic, and calm under pressure. What We Offer: 26 days annual leave plus bank holidays (Pro-rata) Christmas shutdown Enhanced pension match up to 9% Medicash Free parking Maternity/paternity/adoption leave pay Help to buy travel passes Staff purchase schemes Staff loans schemes Cycle to work scheme Birthday meal A range of accredited and endorsed training courses Regular performance reviews including career conversations and personal development plans to progress your learning and career journey Death in service policy Bereavement pay Childcare vouchers External counselling service and employee assistance programme Occupational health service Mental health first aiders Casual Fridays Wonderful Wednesdays – Dedicated weekly toast time to celebrate individual and team achievements Coaching and mentoring Long service awards, values achievements Awards, employee of the month scheme and an annual staff recognition event Annual staff survey Quarterly ‘your voice’ committee Joining day celebrations Paid volunteering for other charities Free tea, coffee and fruit Free values branded mugs and water bottle Apply Now! If you’re an ambitious and driven individual looking for a role where you can make a real difference, we’d love to hear from you! FRC Group is committed to being an inclusive employer and we are happy to discuss reasonable adjustments to support you through the application process. If this is something you require, please contact the recruitment team directly. Job Type:
Full-time Pay:
£26,500.00 per year Experience: Logistics: 1 year (preferred) Admin: 1 year (preferred) Work Location:
In person
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