Transport Operations Manager MUST HAVE knowledge of the Airfreight distribution sector We are recruiting for an experienced Transport Operations Manager to join a leading Blue-Chip Airfreight Transport operation based at Heathrow. The successful Transport Operations Manager will manage a team of 5/6 and circa 40 trucks. Reporting directly to the UK Transport Manager, the Transport Operations Manager will be the first point of contact for Customers and main hauliers, with a strong focus on planning, customer satisfaction, communication and overall responsibility for Transport operations. Principal Responsibilities
- Responsible for ensuring a coherent interface between every area of the operation to ensure efficiency and effectiveness
- Motivate and develop planners to equip them with the skills to manage their teams of drivers
- Ensure compliance with all Transport legislations and Health & Safety requirements
- Be responsible for communication throughout the transport operation
- Propose and implement changes to the operation to improve efficiency and/or levels of performance
- Ensure a secure and safe environment for team members and assets
- Achieve efficiency through managing planning & controlling staff on a daily basis, and an ongoing basis through objectives
- Manage a team of c.80 drivers, along with planning teams.
- Ensuring key performance Indicators (KPIs) are achieved, including compliance, service and financial targets
- Ensuring compliance with statutory and Company safety standards
- 5+ years transport management experience in a multi-site environment
- Good working knowledge of the Airfreight distribution sector
- An effective communicator at all levels with the personal motivation and confidence to have a positive impact throughout the group Significant experience of developing teams within a similar logistics operation would be desirable
- Professional, approachable and helpful to ensure smooth running of the general operation
- Confident Manager, skilled at setting clear objectives and motivating teams
- Highly tolerant of change, being able to work with an evolving organisation
- Able to thrive in a highly competitive and demanding environment
- Able to work efficiently across the business and functional boundaries
- Commercially focussed
- Quality orientated and customer service driven
- National/International CPC holder (Essential)
