Transport Planner

Transport Planner Job Role: Make full use of all IT systems, TMS and customer portals to ensure efficient fleet and employee deployment. Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles. Identify, communicate, and drive any continuous improvements to continually develop the operation of the business. Work closely with the Fleet to ensure vehicles are available to support the Bookings team requirement, service scheduling is built into the plan and advise the operation in a timely manner when there are any risks to vehicle. Communicate and share plans to the Bookings team to deliver through efficiency and maintain customer service levels. Communicate effectively with all stakeholders and work with them to understand and resource their schedules, including effective handovers to the relevant individuals/departments, and key stakeholders for any operational delays to ensure a smooth and efficient service is being delivered. Control and plan operational routes for the following day and provide rates, quotes and process all customer bookings to meet customers' needs and expectations. Work as part of a team and participate in cross-training initiatives to provide effective cover in a colleague's absence. Operate to a high standard of general housekeeping and work safely, complying with all health and safety regulations to maintain a clean, safe, and tidy working environment. Knowledge and Experience: Relevant transport and planning experience. Working knowledge of QRoutes desirable. Working and sound knowledge of transport operation systems and planning functions. Geographical knowledge of Essex. Knowledge of licensing regulations for passenger transport; desirable can be trained. Proven record in delivering cost-effective customer-focused routes. Intermediate skills in MS Word, Excel, PowerPoint, Outlook. Ability to adapt and work under pressure and flexible in their approach. Sound team player and motivator who can work on own initiative. Good numerical and analytical skills paying strong attention to detail. Driven by continual improvement and high personal standards. High level of organisation and time management skills. Ability to analyse and solve logistic problems. Attention to detail and accuracy of data submitted. Strong communication skills both verbal and written. Our Vision: Be recognised as the leading provider of specialist education transport for children and young people, particularly those with special educational needs. Offer a safe and efficient service that is reliable and flexible. Be a service that schools and clients can rely on. Be a fleet of modern, energy-efficient vehicles and employ a team of handpicked dedicated staff who are confident, competent, well-trained and who are working in the environment of their choice. Deliver a first-class service ensuring that clients arrive in a safe, well-controlled and happy environment, giving them the best possible opportunity to start and end the day on a positive note.

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