Key Responsibilities:
Manage the efficient route planning of the delivery vehicles and ensure that stock is moved efficiently and safely. Build relationships with internal customers to determine their requirements, manage expectations and achieve our service level agreements. Live and breathe excellent customer service and support and coach our Drivers to do the same. Ensure all business Health and Safety measures are followed and report on all accidents and near misses. Motivate, lead and develop the team to excel in their current role and understand and support their aspirations. Improve returns, credits and warranty processes thereby enhancing the customer experience. Control and monitor costs, such as driver overtime, absence etc.
Skills and Experience:
Experience working in a similar role. Ability to lead, motivate and supervise a team of Drivers. Strong attention to detail. Ability to thrive in a high pressure and fast-paced environment. Desire to work for a company where you can thrive, and which encourages those around you to thrive. Current valid Driving License.
#J-18808-Ljbffr