Travel Cruise Consultant
Base Salary £35,000 (negotiable based on experience) + Bonus and Benefits
Hybrid - Central London
Our client, a luxury cruise specialist, is a customer service-focused cruise consultant who has the experience of dealing with top-end discerning clients. They are an award-winning cruise operator selling some of the world's most luxurious cruise options and have a reputation for delivering excellence.
The role involves dealing with cruise travel requests and making bookings from both new and repeat clients. Candidates must have previous reservations and customer service skills gained within the travel industry selling a luxury travel product with a focus on attention to detail whilst working under pressure. The working hours are Monday to Friday, with one Saturday per month. No Sundays or Bank Holidays.
Travel Cruise Consultant Duties and Responsibilities
Booking all aspects of the client's cruises as well as making amendments to existing reservations Checking availability and confirming cruise options available Dealing with any pre-departure or post-holiday queries Processing guest information and special requests Working to targets whilst delivering excellent customer service Travel Cruise Consultant Skills and Attributes
Previous reservations or customer service experience dealing with top-end clients gained within the travel industry Ability to develop rapport with a discerning client base Good telephone manner and communication skills Good customer service skills Travel Cruise Consultant Salary and Benefits
To £35,000 (negotiable depending on experience) Company-based bonus 23 Days Holidays + 8 bank holidays Fam trips Pension Hybrid working For a full confidential discussion on this Travel Cruise Consultant role, please apply and a member of the team will be in contact to discuss your application.
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Booking all aspects of the client's cruises as well as making amendments to existing reservations Checking availability and confirming cruise options available Dealing with any pre-departure or post-holiday queries Processing guest information and special requests Working to targets whilst delivering excellent customer service Travel Cruise Consultant Skills and Attributes
Previous reservations or customer service experience dealing with top-end clients gained within the travel industry Ability to develop rapport with a discerning client base Good telephone manner and communication skills Good customer service skills Travel Cruise Consultant Salary and Benefits
To £35,000 (negotiable depending on experience) Company-based bonus 23 Days Holidays + 8 bank holidays Fam trips Pension Hybrid working For a full confidential discussion on this Travel Cruise Consultant role, please apply and a member of the team will be in contact to discuss your application.
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