Treatment Supervisor

Social network you want to login/join with: It is our mission to nurture, guide, support and develop all colleagues on their employment journey, to train them to the best of our ability and inspire new members to join our aspirational business. We are committed to training, development, and collaboration; it is our collaboration and learning that will enable us to achieve the most. This role is integral to the promotion and influence of our brand. The spa operation is the very essence of our brand, and as such, the role is a key part of our operation. We work in times of constant evolution and development; it is therefore an essential requirement that you remain knowledgeable in your specialist area and use this knowledge to support your team and ensure that the highest standards are met. Some responsibilities as a Treatment Supervisor include: Fully understand and monitor daily treatment and retail sales revenues and ensure these are effectively communicated to all therapists. Assist the Spa Manager with recruitment including interviews, trade tests, and induction. Assessment of all therapists and apprentices, constant development and training in specialist treatments and customer service. Provide treatments and training within the spa department to the highest standards of service whilst supporting the Manager with business demands. Work closely with the In-House trainer and spa management to ensure set KPI’s are met. As the iconic wellbeing brand that we are, you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company, but you will also have access to the following: Health, Wellness, and Wellbeing incentives Champneys experiences (such as an overnight stay or an ultimate spa day experience) App technology for all our essential forms In-house social media connecting our Champneys Family Motivating, rewarding, and engaging colleague events Discounted stays for you, your friends, and family at any of our Hotels or Resorts Complimentary Spa Day on completion of your probationary period 50% discount on all Champneys products Great discounts on our partner products Elemis and Clarins Discounted membership to our exceptional health clubs

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