Trust Medical Secretary – Oncology & Haematology Admin

The Oncology and Haematology Directorate consists of Outpatients within the Colney Centre, Mulbarton Ward and Chemotherapy and Radiotherapy treatment areas. Paperless processes are in place for chemotherapy and radiotherapy with a dedicated software system including electronic paper records. The department has a year-on-year increase in new referrals and treatments and has recently expanded the chemotherapy and radiotherapy treatment areas. An opportunity has arisen to join our busy administration team in Oncology and Haematology. As the post holder, you will be responsible for providing an efficient secretarial service for the consultants and other medical staff working across the Directorate. The Norfolk and Norwich University Hospitals Foundation Trust (NNUH) is one of the largest comprehensive cancer centers in the UK. NNUH understands the challenges of cancer management and is committed to meeting that challenge head on using the latest technological, innovative and research tools to provide the best possible service for our cancer patients with kindness and warmth. We would be delighted to receive applications from candidates who are interested in playing an integral role in providing secretarial support in a very busy but friendly department. We are seeking an enthusiastic and experienced individual who enjoys patient contact and working in a friendly, multi-disciplinary environment. The post-holder will be expected to deliver a high quality service within a performance managed environment. You will work collaboratively to provide a full secretarial and administrative service at a leading Cancer Centre which prides itself on clinical excellence. Key Responsibilities: Deal efficiently and effectively with direct and indirect enquiries from patients, medical and nursing staff, GPs, Social Services and other health professionals. Attend to all communications, for example, emails, faxes, and investigation results on a daily basis and prioritise and action as required. Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Assist patients and their Carers by arranging translation/interpretation facilities. Demonstrate and maintain knowledge and understanding of Trust RTT policy. Update RTT in accordance with Trust guidelines. Complete the Tertiary referral proforma/template for internal/external referrals as per Trust policy. Promptly action clinical investigations, results, and outcomes. Adding patients to waiting lists as requested, taking into account the urgency of the case and the patient's preference. Arrange urgent admissions direct from clinic and ambulatory care areas. Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role. At NNUH, we strive to provide our staff with their individual developmental needs to achieve their career aspiration. If your aim is to be the best secretary or aspire to go further in your career, we will ensure that we support you either way. We look forward to receiving your application.

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