JOB TITLE:
SOC- Order Admin & Placing Advisor -Watford
SALARY:
£29,431 rising to £30,609 on 1/04/25
LOCATION(S):
Watford
HOURS:
Full-time
WORKING PATTERN:
Our work style is hybrid, which involves spending at least
three
days per week, or
60%
of our time, at our Watford site. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained.
About this Opportunity This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships. Here are some key tasks and responsibilities: Ensuring all orders are captured within a 24-hour turnaround whilst also preparing the contract ensuring all employer-specific details and requests are included.
Liaising with dealers to ensure all vehicle specifications are accurately and effectively ordered.
Liaising with the Pricing and Data team to ensure manufacturer pricing and discounts are all correct and managing monthly price increases.
Provide exceptional customer service through first contact resolution, taking full accountability for the service you deliver, striving to exceed KPIs and SLAs. This will be done via phone and email.
Be flexible to take on bespoke and ad hoc tasks allocated by the Line Manager.
What you’ll need High accuracy levels and attention to detail.
Motivated by and understands the importance of achieving targets, individually and as part of a team.
Excellent verbal and written communication skills.
Polite and professional telephone manner.
Strong organizational and time management skills.
And any experience of these would be really useful Office 365.
Previous purchasing experience.
System experience - Ebbon Dacs & Salesforce.
About working for us Our focus is to ensure we're inclusive every day, building an organization that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%.
An annual performance-related bonus.
Share schemes including free shares.
Benefits you can adapt to your lifestyle, such as discounted shopping.
22 days’ holiday, with bank holidays on top.
A range of wellbeing initiatives and generous parental leave policies.
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you.
#J-18808-Ljbffr
SOC- Order Admin & Placing Advisor -Watford
SALARY:
£29,431 rising to £30,609 on 1/04/25
LOCATION(S):
Watford
HOURS:
Full-time
WORKING PATTERN:
Our work style is hybrid, which involves spending at least
three
days per week, or
60%
of our time, at our Watford site. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained.
About this Opportunity This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships. Here are some key tasks and responsibilities: Ensuring all orders are captured within a 24-hour turnaround whilst also preparing the contract ensuring all employer-specific details and requests are included.
Liaising with dealers to ensure all vehicle specifications are accurately and effectively ordered.
Liaising with the Pricing and Data team to ensure manufacturer pricing and discounts are all correct and managing monthly price increases.
Provide exceptional customer service through first contact resolution, taking full accountability for the service you deliver, striving to exceed KPIs and SLAs. This will be done via phone and email.
Be flexible to take on bespoke and ad hoc tasks allocated by the Line Manager.
What you’ll need High accuracy levels and attention to detail.
Motivated by and understands the importance of achieving targets, individually and as part of a team.
Excellent verbal and written communication skills.
Polite and professional telephone manner.
Strong organizational and time management skills.
And any experience of these would be really useful Office 365.
Previous purchasing experience.
System experience - Ebbon Dacs & Salesforce.
About working for us Our focus is to ensure we're inclusive every day, building an organization that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%.
An annual performance-related bonus.
Share schemes including free shares.
Benefits you can adapt to your lifestyle, such as discounted shopping.
22 days’ holiday, with bank holidays on top.
A range of wellbeing initiatives and generous parental leave policies.
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you.
#J-18808-Ljbffr
