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South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don't need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are 'Trusted to provide inclusive, safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job overview
Are you an experienced and enthusiastic leader seeking a rewarding challenge? An exciting opportunity has arisen within the Elective Division for a
TWW and Referrals Manager . About the Role As the
Manager , you will play a pivotal role in supporting in the day-to-day management of TWW and Referrals bookings. This role is an excellent opportunity for a motivated individual to strengthen their leadership skills. Main duties of the job To take lead responsibility for the Inpatient Booking and RTT validation Services within Patient Access Services across the Trust, keeping themselves informed of policy and technical developments in patient choice and booking processes. The post holder would be expected to liaise and engage the Operational General Managers/ Departmental Managers/ Clinical Staff to ensure that service level agreement activity levels and quality standards are maintained for all aspects of Inpatient bookings and RTT across the trust. Person specification Qualifications Essential criteria
Educated to degree level or equivalent experience Experience and knowledge of NHS E-RS Computer literacy to ECDL or equivalent License. Leadership qualification level 4 or equivalent experience Experience Essential criteria
Experience and knowledge in Clinic Management Lorenzo training Skills Essential criteria
Experience in supervising/managing teams Experience of working within the NHS. IT skills including Excel, word and PowerPoint. Good working knowledge of electronic Patient Administration Systems (Lorenzo) Articulate and professional - able to liaise effectively with all staff groups and departments. Ability to influence and engage others both at a peer and senior level. Excellent organisational/co-ordination/work prioritisation skills. Experience of providing training to others Knowledge of Referral to Treatment guidelines Experience of training others on IT systems Experience in managing and dealing with complaints Personal Qualities Essential criteria
Ability to work autonomously managing own work load Display a flexible approach to work and the ability to cope with changes in environment and new technology. Good people skills in order to support, persuade and influence colleagues and stakeholders Ability to absorb information and prioritise potentially conflicting demands Demonstrates a caring and sensitive attitude when responding to patient's concerns/queries. Able to work both autonomously managing own workload or as an effective team member Able to work under pressure and to deadlines. Excellent problem solving skills and ability to identify the required action to follow IMPORTANT INFORMATION Sometimes we get a lot of applications for our roles. On those occasions we might close the job early. If you don't want to miss out we recommend submitting your application as early as possible. The Trust use an Applicant Management System called TRAC which helps us manage the recruitment process. All communications regarding your application will come via TRAC (even if you applied via NHS Jobs). Please check your TRAC account regularly and ensure your email is set up to accept messages so they don't go into your junk/spam folder. South Warwickshire University NHS Foundation Trust is an equal opportunities employer who is committed to Equality and Diversity and does not tolerate discrimination or harassment on the grounds of any protected characteristic as defined by the Equality Act 2010. All South Warwickshire University NHS Foundation Trust sites are smoke free. We feel it's a great way to help our patients, visitors and staff stay healthy.
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TWW and Referrals Manager . About the Role As the
Manager , you will play a pivotal role in supporting in the day-to-day management of TWW and Referrals bookings. This role is an excellent opportunity for a motivated individual to strengthen their leadership skills. Main duties of the job To take lead responsibility for the Inpatient Booking and RTT validation Services within Patient Access Services across the Trust, keeping themselves informed of policy and technical developments in patient choice and booking processes. The post holder would be expected to liaise and engage the Operational General Managers/ Departmental Managers/ Clinical Staff to ensure that service level agreement activity levels and quality standards are maintained for all aspects of Inpatient bookings and RTT across the trust. Person specification Qualifications Essential criteria
Educated to degree level or equivalent experience Experience and knowledge of NHS E-RS Computer literacy to ECDL or equivalent License. Leadership qualification level 4 or equivalent experience Experience Essential criteria
Experience and knowledge in Clinic Management Lorenzo training Skills Essential criteria
Experience in supervising/managing teams Experience of working within the NHS. IT skills including Excel, word and PowerPoint. Good working knowledge of electronic Patient Administration Systems (Lorenzo) Articulate and professional - able to liaise effectively with all staff groups and departments. Ability to influence and engage others both at a peer and senior level. Excellent organisational/co-ordination/work prioritisation skills. Experience of providing training to others Knowledge of Referral to Treatment guidelines Experience of training others on IT systems Experience in managing and dealing with complaints Personal Qualities Essential criteria
Ability to work autonomously managing own work load Display a flexible approach to work and the ability to cope with changes in environment and new technology. Good people skills in order to support, persuade and influence colleagues and stakeholders Ability to absorb information and prioritise potentially conflicting demands Demonstrates a caring and sensitive attitude when responding to patient's concerns/queries. Able to work both autonomously managing own workload or as an effective team member Able to work under pressure and to deadlines. Excellent problem solving skills and ability to identify the required action to follow IMPORTANT INFORMATION Sometimes we get a lot of applications for our roles. On those occasions we might close the job early. If you don't want to miss out we recommend submitting your application as early as possible. The Trust use an Applicant Management System called TRAC which helps us manage the recruitment process. All communications regarding your application will come via TRAC (even if you applied via NHS Jobs). Please check your TRAC account regularly and ensure your email is set up to accept messages so they don't go into your junk/spam folder. South Warwickshire University NHS Foundation Trust is an equal opportunities employer who is committed to Equality and Diversity and does not tolerate discrimination or harassment on the grounds of any protected characteristic as defined by the Equality Act 2010. All South Warwickshire University NHS Foundation Trust sites are smoke free. We feel it's a great way to help our patients, visitors and staff stay healthy.
#J-18808-Ljbffr
