Job summary We are looking for a UEC programme manager to work in a dynamic team to help London region deliver it's UEC transformation and improvement agenda. This is an excellent opportunity to play a pivotal role in delivering exciting changes to UEC pathways in a high-profile programme for London. This role will provide the opportunity to work within the Regional Office and across the health and care systems working with a range of stakeholders across ICBs, Provider Organisations, in-region teams, Regional Clinical Advisors and National Leads to influence UEC delivery and outcomes in London. You would join our team at an important time as we support London systems to tackle some of its most critical challenges and respond to new opportunities in the UEC space. Main duties of the job This will be achieved by: Working both strategically to support programme delivery and directly with Integrated Care Boards (ICBs) and providers Optimising access to alternative pathways to Emergency Departments, by working with other regional leads on specific work programmes ( UCR, Virtual Wards, Primary Care), ICBs and other key external providers ( Ambulance Trust, and Acute, 111 and UTC providers) Setting and delivering the critical path for key UEC programmes in London ( Acute Frailty, Same Day Emergency Care (SDEC)) Providing leadership and delivery support on other key areas of work such as Urgent Treatment Centres, Streaming and Redirection, ED Acuity, High Intensity User Programme, Acute Medical Pathway etc. Supporting the Deputy Director of UEC through management and reporting of progress and delivery of London's UEC strategic plans against national policy ambitions. About us The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money. If you would like to know more or require further information, please visit Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website. Job description Job responsibilities The post holder is required to be geographically mobile in the London region. This means the post holder should be able to travel around the region within normal working hours as required to support and participate in site visits and events. The post holder will be responsible for the programme management, oversight, assurance and delivery of key UEC programmes ( SDEC, Acute Frailty) in London as well as wider support for UEC team objectives. In order to deliver this role successfully, the candidate should: Have the necessary skills and experience in leading and supporting improvement of UEC pathways in local systems Have a track record of delivering successful strategic programmes and projects using a structured programme approach Establish good working relationships with all senior stakeholders (external and internal) from a range of professional backgrounds to provide support and to deliver change and improvement Have experience in building and maintaining governance and reporting structures to provide comprehensive updates (with recommendations for actions where necessary) and programme assurance to all stakeholders Provide robust oversight and assurance Manage risks and provide collaborative solutions and mitigations to deliver programme objectives Utilise data and intelligence and where required collaboration to develop new data sets (and reporting processes) to provide diagnostics Undertake impact analysis to support informed decision making on programme delivery PLEASE DO NOT APPLY if you have applied for this post before. You can find further details about the job in the attached Job Description Person Specification Knowledge and Experience Essential Extensive knowledge and experience of Urgent & Emergency Care acquired through working at a senior clinical or managerial level or through training Proven record in working with multiple organisations and staff groups to support the delivery of system wide policies and guidance Qualifications Essential Educated to degree level or equivalent level of experience of working at a senior level in and have some experience of working in UEC To have one or more of the below programme /project management qualifications or equivalent level of experience: oPrince 2 Practitioner. oAgile project management Skills Capabilities & Attributes Essential Must understand the background to and aims of current healthcare policy related to urgent and emergency care, appreciate the implications of this on engagement and have the ability to interpret national policy for implementation Highly developed communication skills with the capability to analyse, review and make sense of highly complex, sensitive or contentious information across a diverse range of subjects relevant to post portfolio. Demonstrable experience of delivering strategic programmes utilising structured programme management methodologies, including identifying potential programme risks and the actions needed to mitigate to ensure minimal impact to programme deliverables