Founded in 2001, H2eCommerce are specialists in selling printer consumables, printers, stationary and office supplies. Based in Cheshire across two sites in Winsford and Crewe, the award-winning company is run by a team of industry experts, sourcing the best quality ink and toner cartridges available for our customers.
We aim to offer the best choice of quality and high-value Own Brand compatibles in the UK, bringing a low-cost alternative for our business and domestic customers alike.
We are looking for an experienced Unfinished Basket Sales Advisor to join our busy and expanding team. Reporting to the Head of Sales, the Unfinished Basket Sales Advisors will call customers and close the deal. Are they having issues checking out? Provide assistance. Not sure if they can get the product cheaper? Provide assurance. The Unfinished Basket Sales Advisor closes the sale by providing genuine advice and knowledge and earns a nice commission for doing so.
Main duties of the role: Outbound sales calling Promotion of own-brand products Meet and exceed individual targets Advise on customer queries and recommend suitable products Build relationships with customers Accurately maintain database
Skills Required: Experience of twelve or more months in an outbound telesales role Naturally positive communicator, a real people person! Problem solver, helpful nature Able to multitask Confident and enthusiastic with a friendly disposition Team player Positive 'can do' attitude Attention to detail, high levels of accuracy Competent with Excel The ability to actively listen, influence and negotiate with customers
Company Benefits Competitive salary with annual salary reviews 29 days annual leave with an additional day of leave for each full year spent with the company, up to 34 days per year Genuine potential for career progression and training with clear development objectives and support Death in service insurance at 3 x annual salary Pension Generous long-service cash rewards from 5 years of service Cycle to work scheme Discounted Gym Memberships Staff discount on products Staff recognition scheme Staff referral scheme with cash rewards GP access and mental health counselling support Yearly flu vaccinations Specsavers vision/ eye care Free parking with easy access to rail and bus routes Fun and exciting social and team-building events
To apply for the role, please click "APPLY" to send your CV.
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