Urgent Care Services provides short-term health, therapy, and care support to enable service users to remain in the community/home environment. This may include treating acutely unwell people that would otherwise require hospital admission, and also supports hospital discharges. The service operates 24 hours a day, 365 days a year.
Care provided at night includes end-of-life care, catheter care, and other urgent care that is unplanned and cannot wait until the following day. This care is provided by a night nursing team. Home is nationally evidenced to be the best place to recover and regain independence. Enablement and rehabilitation will be the priority focus with active participation from service users in order to achieve maximum independence.
Key Responsibilities:
Assessment, planning, implementation, and evaluation of holistic care. The development of integrated care plans in partnership with the patient. To order equipment and send onward referrals as necessary. To act as a lead and senior practitioner to support junior staff in carrying out assessments/reassessments of service users and/or pathways with complex needs across the relevant field. To actively work as a member of the multi-professional team to provide high-quality care to patients. To undertake a range of competent clinical interventions and identify any deterioration in patients’ condition, taking appropriate action. Manage a caseload of patients on a daily basis consisting of patients with complex needs. To support in duty role and complete triages. To support the Clinical Lead in the management of the team. To support and make recommendations to senior managers in order to prioritise and focus efforts to drive forward and achieve business objectives, service improvement strategies, and statutory requirements. Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values: compassionate, aspirational, responsive, and excellent. We know a commitment to equity, diversity, and inclusion leads to better patient care and a happier workforce. We pride ourselves on being diverse and welcome applications from people with varied backgrounds, perspectives, and experiences. As a flexible working-friendly organisation, we want you to be able to work in a way that is best for us, for our patients, and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suit us both. For further details/informal visits, contact: Name: Zena Coulson Job title: Clinical Lead Email address: Zena.Coulson@nhs.net
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Assessment, planning, implementation, and evaluation of holistic care. The development of integrated care plans in partnership with the patient. To order equipment and send onward referrals as necessary. To act as a lead and senior practitioner to support junior staff in carrying out assessments/reassessments of service users and/or pathways with complex needs across the relevant field. To actively work as a member of the multi-professional team to provide high-quality care to patients. To undertake a range of competent clinical interventions and identify any deterioration in patients’ condition, taking appropriate action. Manage a caseload of patients on a daily basis consisting of patients with complex needs. To support in duty role and complete triages. To support the Clinical Lead in the management of the team. To support and make recommendations to senior managers in order to prioritise and focus efforts to drive forward and achieve business objectives, service improvement strategies, and statutory requirements. Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values: compassionate, aspirational, responsive, and excellent. We know a commitment to equity, diversity, and inclusion leads to better patient care and a happier workforce. We pride ourselves on being diverse and welcome applications from people with varied backgrounds, perspectives, and experiences. As a flexible working-friendly organisation, we want you to be able to work in a way that is best for us, for our patients, and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suit us both. For further details/informal visits, contact: Name: Zena Coulson Job title: Clinical Lead Email address: Zena.Coulson@nhs.net
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