Salary
Competitive salary dependent on experience Contractual hours
42.5 Basis
Full Time Region
Dorset Job category/type
Sales Date posted
05/12/2024 Job reference
HG012473V0
At Hendy Bournemouth Skoda, we are looking for a driven and experienced Used Car Sales Manager who will be responsible for managing a fast-paced and dynamic used sales department, focusing on achieving and exceeding sales targets whilst ensuring all colleagues deliver outstanding customer service. You will work alongside other Managers and Directors to ensure the above is achieved and deliver a 100% positive customer experience, guaranteeing loyalty and advocacy. The Opportunity: In the Used Car Sales Manager role, you will: Build a team where our vision of providing 100% satisfaction to our colleagues and customers is shared, cultivating trusted, skilled, and appreciated team players. Balance the growth of the business by providing a positive and cohesive environment for your team, setting clear objectives that work towards department goals and our Vision and Values, along with support, coaching, and proactive management training. Dedicate time to perform regular reviews, critiques, and appraisals on your team regarding their performance, well-being, and attitude. Set budgets in conjunction with available resources and form action plans to ensure success and communication across the team. Provide, measure, and review key performance information to ensure maximum add-on sales and exceed customer expectations by understanding their needs. Ensure a 100% positive customer experience, secure well-presented, relevant, and merchantable vehicles, and maintain stock levels in line with working capital targets/objectives.
The Rewards:
As well as a competitive salary and performance-related bonus, we offer a structured career with opportunities for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
Bespoke induction and learning programme and comprehensive ongoing training; Access to car benefit scheme from day one; Enhanced family leave benefit; Life Insurance; Bupa Healthcare Cash Plan for you and your family; Opportunity to join the company pension scheme; 23 days holiday (plus bank holidays), increasing with length of service; Discounts on new vehicle, used vehicle, service, and parts purchases; Various perks and discounts with high street and online retailers and services. About You:
A proven track record of running a successful sales department in a main dealer environment; The ability to lead by example, manage, and inspire the team to consistently exceed customer satisfaction and profitability objectives; Creative and curious, with the courage to challenge the status quo; Strategic thinker, with the ability to analyse and interpret information to support the delivery of wider goals; Confident and personally credible, with the ability to relate to stakeholders at all levels; A full UK driving licence. The Company:
Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, achieving our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook complements our values of honesty, quality, care, and customer service. If you possess the necessary experience and skills and would like to be part of Hendy Group’s success, select
Apply Now. #J-18808-Ljbffr
Competitive salary dependent on experience Contractual hours
42.5 Basis
Full Time Region
Dorset Job category/type
Sales Date posted
05/12/2024 Job reference
HG012473V0
At Hendy Bournemouth Skoda, we are looking for a driven and experienced Used Car Sales Manager who will be responsible for managing a fast-paced and dynamic used sales department, focusing on achieving and exceeding sales targets whilst ensuring all colleagues deliver outstanding customer service. You will work alongside other Managers and Directors to ensure the above is achieved and deliver a 100% positive customer experience, guaranteeing loyalty and advocacy. The Opportunity: In the Used Car Sales Manager role, you will: Build a team where our vision of providing 100% satisfaction to our colleagues and customers is shared, cultivating trusted, skilled, and appreciated team players. Balance the growth of the business by providing a positive and cohesive environment for your team, setting clear objectives that work towards department goals and our Vision and Values, along with support, coaching, and proactive management training. Dedicate time to perform regular reviews, critiques, and appraisals on your team regarding their performance, well-being, and attitude. Set budgets in conjunction with available resources and form action plans to ensure success and communication across the team. Provide, measure, and review key performance information to ensure maximum add-on sales and exceed customer expectations by understanding their needs. Ensure a 100% positive customer experience, secure well-presented, relevant, and merchantable vehicles, and maintain stock levels in line with working capital targets/objectives.
The Rewards:
As well as a competitive salary and performance-related bonus, we offer a structured career with opportunities for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
Bespoke induction and learning programme and comprehensive ongoing training; Access to car benefit scheme from day one; Enhanced family leave benefit; Life Insurance; Bupa Healthcare Cash Plan for you and your family; Opportunity to join the company pension scheme; 23 days holiday (plus bank holidays), increasing with length of service; Discounts on new vehicle, used vehicle, service, and parts purchases; Various perks and discounts with high street and online retailers and services. About You:
A proven track record of running a successful sales department in a main dealer environment; The ability to lead by example, manage, and inspire the team to consistently exceed customer satisfaction and profitability objectives; Creative and curious, with the courage to challenge the status quo; Strategic thinker, with the ability to analyse and interpret information to support the delivery of wider goals; Confident and personally credible, with the ability to relate to stakeholders at all levels; A full UK driving licence. The Company:
Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, achieving our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook complements our values of honesty, quality, care, and customer service. If you possess the necessary experience and skills and would like to be part of Hendy Group’s success, select
Apply Now. #J-18808-Ljbffr
