Farringdon, London
£50,860
As the UX Designer, you'll build a thorough understanding of MTVH users' needs, problems, mental models, motivations and behaviours, together with business goals, to create effective designs for our websites, intranet and digital products.
Your main responsibilities will include:
Conducting both moderated and unmoderated usability testing.
Designing precisely-crafted components in Figma for the MTVH Design System.
Assisting the UX researcher to conduct research and analyse results.
Collaborating with the UX designer and content designer to create wireframes, designs and interactive prototypes.
Translating complex information and processes into simple and easy-to-understand user flows and interactions.
Presenting insights and recommendations confidently to stakeholders.
What we are looking for:
UX designer with a particular interest in the usability testing and research aspects of the role.
Experienced in planning, recruiting for and conducting moderated and unmoderated user testing.
Able to clearly visualise test and research results, e.g. using affinity maps, user journey maps and other methods.
Confident using both qualitative and quantitative data and insights to inform and shape UX decisions.
Comprehensive understanding of WCAG accessibility requirements.
Exceptional attention to detail.
Strong written and verbal communication skills and confident explaining your ideas and presenting your work.
Good understanding of how digital products are built.
Highly skilled in Figma.
Please note:
we do not currently offer visa sponsorship.
What's in it for you?
Our benefits include:
28 days annual leave plus 8 bank holidays (pro rata for part time) per year.
2 volunteering days per year for things like helping out in local communities.
An additional "Beliefs day" once a year to have an extra day off.
Supported family friendly approach with extended parental leave.
Enhanced pension with matched contributions of up to 9%.
Option to buy or sell up to 5 days annual leave per year.
Life assurance cover 3 x your salary.
Cycle2work scheme.
Hybrid Working - Dependent on job role and department.
Health cash plan scheme for your everyday healthcare needs which you can add your family members to.
Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan.
Access to extensive learning and training opportunities with Wisebox platform.
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues.
Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support.
Employee Assistance Programme - We are committed to the wellbeing of our colleagues and support this as an organisation.
About us
We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively "Serving people better every day" to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.
We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:
Gender
Ethnicity
LGBTQ+
Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people-focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
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MTVH is one of the UK’s largest housing associations. We believe everyone should have a decent home and the opportunity to live well. If you’re looking for a rewarding career in an organisation that puts people first, you've come to the right place. We’re a team of more than 1,800 colleagues dedicated to building more affordable homes and creating thriving communities across London, the South East, East Midlands and East of England. We also provide quality care and community regeneration services. People are at the heart of everything we do. That includes our own people too. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. With a national shortage of affordable housing and increasing demand for social care, there’s never been a more pressing need for the services we provide. So, if you care about communities and the people who live in them, why not build a worthwhile career with us?