We currently have a vacancy for an experienced
Technical Support Engineer
who is keen to progress their career with a successful, ambitious, and growth-oriented Managed Security & Services Provider. Successful candidates will have the “Outsource DNA” - a friendly, professional, and dynamic approach with customers and staff. Job Summary:
You will be responsible for delivering professional and knowledgeable client support respecting agreed SLA’s, bringing resolution to issues in a timely fashion. We are keen to attract motivated, ambitious, and technically skilled support engineers across our existing support team based in Antrim. Experience/Skills: At least 3-5 years’ experience in a Level 3 support role with strong networking skills. Experienced with Windows server and virtualization (VMware and Hyper-V). Demonstrate your knowledge and understanding of Windows-based operating systems. Competent Office 365 administrator. Experienced with Active Directory, DNS, DHCP, and Group Policy. Experienced with Microsoft Intune and mobile device management. Experience in the use of Veeam Backup Solutions or similar products. Microsoft-related qualifications and certifications are essential. Possess strong written documentation skills and have excellent verbal communication skills. Preferred Skills: Experience of working within an MSP environment. Hands-on experience and understanding of switching, firewalls, routers, and wireless APs. Company Benefits: Work/life balance Family-friendly environment Day off for your birthday Team Building Learning and development opportunities Private Medical cover through Vitality Health Care Cash plan through Westfield Life insurance cover 31 days holiday with extra days for long service Please note:
All applicants must possess the legal right to work in the UK & a basic Access NI check will be completed upon successful appointment. Outsource Group is an Equal Opportunities Employer. Apply today by uploading your CV below.
#J-18808-Ljbffr
Technical Support Engineer
who is keen to progress their career with a successful, ambitious, and growth-oriented Managed Security & Services Provider. Successful candidates will have the “Outsource DNA” - a friendly, professional, and dynamic approach with customers and staff. Job Summary:
You will be responsible for delivering professional and knowledgeable client support respecting agreed SLA’s, bringing resolution to issues in a timely fashion. We are keen to attract motivated, ambitious, and technically skilled support engineers across our existing support team based in Antrim. Experience/Skills: At least 3-5 years’ experience in a Level 3 support role with strong networking skills. Experienced with Windows server and virtualization (VMware and Hyper-V). Demonstrate your knowledge and understanding of Windows-based operating systems. Competent Office 365 administrator. Experienced with Active Directory, DNS, DHCP, and Group Policy. Experienced with Microsoft Intune and mobile device management. Experience in the use of Veeam Backup Solutions or similar products. Microsoft-related qualifications and certifications are essential. Possess strong written documentation skills and have excellent verbal communication skills. Preferred Skills: Experience of working within an MSP environment. Hands-on experience and understanding of switching, firewalls, routers, and wireless APs. Company Benefits: Work/life balance Family-friendly environment Day off for your birthday Team Building Learning and development opportunities Private Medical cover through Vitality Health Care Cash plan through Westfield Life insurance cover 31 days holiday with extra days for long service Please note:
All applicants must possess the legal right to work in the UK & a basic Access NI check will be completed upon successful appointment. Outsource Group is an Equal Opportunities Employer. Apply today by uploading your CV below.
#J-18808-Ljbffr
