Our big tech client is hiring for:
Job Title: Vendor Management Associate
Job Duration: 6-Months
Location: UK Brock Street – 3 days per week
Via PAYE
Must have Skills:
Project Management
Localization background experience - (Workflow to get something translated)
Ambiguity and work done
The main function of a vendor management associate is to support the execution of daily operational work, coordinate and manage vendor users on Meta's proprietary localization tools and to maintain approved vendor resource databases.
Job Responsibilities:
Operations
Support performance management for a subset of l10n vendors (monitoring and distribution of KPI readings, triage escalations and action plans to ensure SLAs are met)
Help in the design and implementation of a scalable framework for standardization of performance management across all vendors.
Act as vendor management’s POC for operations-related vendor issues both internally and externally (capacity planning, quality or due date escalations, tooling blockers, holiday visibility, special requests/projects)
Summarize vendor issue trending for cross-functional consumption, getting involved in l10n programs to represent Voice of the Supplier.
Support the management and improvement of ‘vendor experience’ (surveys, ensuring key partnership / LocPlat bugs are identified and addressed)
Work with LMs and LPMs to setup and manage vendor Workplace groups
Serve as VM POC in each group
Map out l10n vendor communication channels and contribute to the ideation of a long-term strategy for communications at scale.
Liaise with Project Coordinators to triage and solve specific vendor issues
Support the establishing and monitoring of vendor/vendor program ramp-up plans
Resource Management
Coordinate the onboarding and offboarding of vendor users on Meta’s proprietary localization tools.
Coordinate the testing of new vendor candidates to qualify for Meta work
Schedule and monitor vendor trainings as determined by onboardings, regular training plans and/or ad hoc needs.
Maintain a database of vendors and vendor resources.
Sourcing & Onboarding
Generate leads for potential new vendor candidates.
Coordinate vetting and testing process for confirmed vendor candidates.
Prepare proposals for vendor comparison and selection.
Kick-off and lead supplier registration process for newly selected providers.
Organize and execute onboarding events to train new vendors.
Support the establishing and monitoring of vendor/vendor program ramp-up plans.
VM Process Documentation
Support the creation/maintenance of end-to-end process documentation, i.e. candidate discovery through onboarding / offboarding, production.
Skills:
Organization and planning skills
Prioritization and problem-solving skills
Experience with database management
Good verbal and written communication skills
Ability to work under pressure and to manage multiple projects simultaneously in a fast-paced environment
#J-18808-Ljbffr
Job Title: Vendor Management Associate
Job Duration: 6-Months
Location: UK Brock Street – 3 days per week
Via PAYE
Must have Skills:
Project Management
Localization background experience - (Workflow to get something translated)
Ambiguity and work done
The main function of a vendor management associate is to support the execution of daily operational work, coordinate and manage vendor users on Meta's proprietary localization tools and to maintain approved vendor resource databases.
Job Responsibilities:
Operations
Support performance management for a subset of l10n vendors (monitoring and distribution of KPI readings, triage escalations and action plans to ensure SLAs are met)
Help in the design and implementation of a scalable framework for standardization of performance management across all vendors.
Act as vendor management’s POC for operations-related vendor issues both internally and externally (capacity planning, quality or due date escalations, tooling blockers, holiday visibility, special requests/projects)
Summarize vendor issue trending for cross-functional consumption, getting involved in l10n programs to represent Voice of the Supplier.
Support the management and improvement of ‘vendor experience’ (surveys, ensuring key partnership / LocPlat bugs are identified and addressed)
Work with LMs and LPMs to setup and manage vendor Workplace groups
Serve as VM POC in each group
Map out l10n vendor communication channels and contribute to the ideation of a long-term strategy for communications at scale.
Liaise with Project Coordinators to triage and solve specific vendor issues
Support the establishing and monitoring of vendor/vendor program ramp-up plans
Resource Management
Coordinate the onboarding and offboarding of vendor users on Meta’s proprietary localization tools.
Coordinate the testing of new vendor candidates to qualify for Meta work
Schedule and monitor vendor trainings as determined by onboardings, regular training plans and/or ad hoc needs.
Maintain a database of vendors and vendor resources.
Sourcing & Onboarding
Generate leads for potential new vendor candidates.
Coordinate vetting and testing process for confirmed vendor candidates.
Prepare proposals for vendor comparison and selection.
Kick-off and lead supplier registration process for newly selected providers.
Organize and execute onboarding events to train new vendors.
Support the establishing and monitoring of vendor/vendor program ramp-up plans.
VM Process Documentation
Support the creation/maintenance of end-to-end process documentation, i.e. candidate discovery through onboarding / offboarding, production.
Skills:
Organization and planning skills
Prioritization and problem-solving skills
Experience with database management
Good verbal and written communication skills
Ability to work under pressure and to manage multiple projects simultaneously in a fast-paced environment
#J-18808-Ljbffr
