Veterinary Care Assistant

Pets and people at the heart of what we do. About the Role: We are looking to recruit a Veterinary Care Assistant (VCA) who will provide a high standard of customer service and clinical care whilst promoting pet wellbeing and supporting the clinical team. The role will be responsible for supporting the hospital team with taking care of the wellbeing of pets by maintaining a clean and hygienic environment at all times, assisting with animal handling, working at reception and providing support to the Veterinary nurses and Veterinary Surgeons. They will also encourage financial contributions from clients from time to time. Depending on the needs of the hospital, Veterinary Care Assistants work both full and part-time hours. The role is an excellent starting point if you want a career within Veterinary practice. About You: Candidates must have a Veterinary Care Assistant Level 2 diploma or equivalent to meet the application criteria for this role, as well as being highly self-motivated with good customer service skills. A minimum age of 18 years old is required due to a varied shift pattern. About PDSA: As the UK’s leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets’ lives through prevention, education, and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops helps us to provide these treatments through selling both donated and new goods. We believe that we work better together, so everyone from our vets, volunteers, shop teams, and office support colleagues is driven in our dedication and passion for pets. Join us and help improve the lives of every pet. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family-friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds. If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.

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