Join the Secret Bay team as a
Villa Services Team Lead . This pivotal role involves managing villa services, ensuring quality standards, and delivering unparalleled guest experiences. Ideal candidates are detail-oriented leaders eager to contribute to one of the world’s most celebrated luxury resorts. Responsibilities
Supervise villa services staff to ensure high-quality guest experiences Coordinate housekeeping, maintenance, and guest requests Conduct inspections to ensure villas meet cleanliness and readiness standards Train and mentor villa services team members Address guest concerns and ensure prompt resolution Monitor inventory of villa supplies and amenities Collaborate with other departments to enhance guest stays Report maintenance issues and follow up on repairs Experience and Qualifications
Strong leadership and problem-solving abilities Excellent communication and interpersonal skills Attention to detail and commitment to quality standards Ability to manage multiple tasks and prioritize effectively Knowledge of housekeeping and maintenance protocols Familiarity with hospitality software is an asset Flexibility to work varied shifts, including weekends and holidays Application Process
Submit your cover letter and resume including the names of two (2) past employment references to:
careers@gems.dm . Specify in the subject line " Application for: Villa Services Team Lead ".
#J-18808-Ljbffr
Villa Services Team Lead . This pivotal role involves managing villa services, ensuring quality standards, and delivering unparalleled guest experiences. Ideal candidates are detail-oriented leaders eager to contribute to one of the world’s most celebrated luxury resorts. Responsibilities
Supervise villa services staff to ensure high-quality guest experiences Coordinate housekeeping, maintenance, and guest requests Conduct inspections to ensure villas meet cleanliness and readiness standards Train and mentor villa services team members Address guest concerns and ensure prompt resolution Monitor inventory of villa supplies and amenities Collaborate with other departments to enhance guest stays Report maintenance issues and follow up on repairs Experience and Qualifications
Strong leadership and problem-solving abilities Excellent communication and interpersonal skills Attention to detail and commitment to quality standards Ability to manage multiple tasks and prioritize effectively Knowledge of housekeeping and maintenance protocols Familiarity with hospitality software is an asset Flexibility to work varied shifts, including weekends and holidays Application Process
Submit your cover letter and resume including the names of two (2) past employment references to:
careers@gems.dm . Specify in the subject line " Application for: Villa Services Team Lead ".
#J-18808-Ljbffr
