Title:
Visitor Welcome Supervisor Location:
Bolsover Castle, Castle Street, Bolsover, Derbyshire, S44 6PR Salary:
£23,600 p.a. pro rata / 18 hours per week / permanent Job type:
Permanent Ref:
15742 Heritage is for everybody, and we are here for heritage. We care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. We open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. We are looking for a Visitor Welcome Supervisor to join our team. The role is part time and permanent, working 18 hours per week, three days a week. There may be additional hours at peak times and to cover holiday for other members of the team. The Benefits: Salary from £23,600 p.a. pro rata, depending on skills, experience and location 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years Matched pension contributions up to 10% Flexible hours The opportunity to progress your career within the heritage sector Subscriptions to professional bodies Free access to all English Heritage sites for you and up to six friends and family members 25% discount in our shops and cafes Enhanced maternity, paternity or shared parental leave Options to buy additional leave An inclusive working atmosphere Opportunities to attend live music and history events This is a great opportunity for someone with an enthusiasm for working face to face with visitors, who enjoys coaching others within the team to deliver an engaging visitor experience to a diverse audience with a focus on promoting and selling membership. As a Visitor Welcome Supervisor, you will join an amazing team of employees and volunteers, ensuring all our visitors have a great experience from arrival to departure. You will motivate the welcome team, providing excellent customer service, where your passion and enthusiasm will engage and inspire our visitors to become members of English Heritage. Minimum Requirements: Drive to succeed and thrive on exceeding targets as part of a team Demonstrable understanding of the principles of excellent customer care and visitor service Comfortable using basic technology Willingness to follow site procedures and priorities, with the ability to overcome obstacles and problem solve Our interview and offer process will take place between 17th February - 10th March 2025, with new starters joining in the week of 24th March 2025. If you would like to discuss workplace adjustments or working patterns, please contact Louise Fountain, Cluster Manager at louise.fountain@english-heritage.org.uk. No agencies please. Find out more about us and what we do:
English Heritage About Us . You can also meet some of our people and hear about why they enjoy working with us:
Careers with Us . Everybody's welcome at English Heritage. We are committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. We take wellbeing seriously, ensuring everyone feels safe at work and can carry out their role. You will need to refer to the following documents when completing your application.
#J-18808-Ljbffr
Visitor Welcome Supervisor Location:
Bolsover Castle, Castle Street, Bolsover, Derbyshire, S44 6PR Salary:
£23,600 p.a. pro rata / 18 hours per week / permanent Job type:
Permanent Ref:
15742 Heritage is for everybody, and we are here for heritage. We care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. We open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. We are looking for a Visitor Welcome Supervisor to join our team. The role is part time and permanent, working 18 hours per week, three days a week. There may be additional hours at peak times and to cover holiday for other members of the team. The Benefits: Salary from £23,600 p.a. pro rata, depending on skills, experience and location 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years Matched pension contributions up to 10% Flexible hours The opportunity to progress your career within the heritage sector Subscriptions to professional bodies Free access to all English Heritage sites for you and up to six friends and family members 25% discount in our shops and cafes Enhanced maternity, paternity or shared parental leave Options to buy additional leave An inclusive working atmosphere Opportunities to attend live music and history events This is a great opportunity for someone with an enthusiasm for working face to face with visitors, who enjoys coaching others within the team to deliver an engaging visitor experience to a diverse audience with a focus on promoting and selling membership. As a Visitor Welcome Supervisor, you will join an amazing team of employees and volunteers, ensuring all our visitors have a great experience from arrival to departure. You will motivate the welcome team, providing excellent customer service, where your passion and enthusiasm will engage and inspire our visitors to become members of English Heritage. Minimum Requirements: Drive to succeed and thrive on exceeding targets as part of a team Demonstrable understanding of the principles of excellent customer care and visitor service Comfortable using basic technology Willingness to follow site procedures and priorities, with the ability to overcome obstacles and problem solve Our interview and offer process will take place between 17th February - 10th March 2025, with new starters joining in the week of 24th March 2025. If you would like to discuss workplace adjustments or working patterns, please contact Louise Fountain, Cluster Manager at louise.fountain@english-heritage.org.uk. No agencies please. Find out more about us and what we do:
English Heritage About Us . You can also meet some of our people and hear about why they enjoy working with us:
Careers with Us . Everybody's welcome at English Heritage. We are committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. We take wellbeing seriously, ensuring everyone feels safe at work and can carry out their role. You will need to refer to the following documents when completing your application.
#J-18808-Ljbffr
