Void Co Ordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly. You will co-ordinate and schedule repair works from receipt of keys to handing back to ready to let, for empty properties (void properties) using either PMD staff and or External Contractors to deliver, in line with agreed timescales and KPI performance. You will liaise with other staff, raise and process all associated paperwork and update systems accurately to reflect true performance. You will work 37 hours per week Mon-Thu 9.00 - 5.30 and Fri - 9.00 - 5.00 and you will get the opportunity to work in the office and at home, 2 days in the office (Tue & Fri). The essential criteria for this role is listed below. Strong organisation and admin skills The ability to be proactive and solution focused. More about you You must possess a high level of customer focus always working to address and exceed customer needs with regard to the delivery of an efficient voids service. The workload can be varied with multiple properties being at different stages of completion therefore you will be willing to adapt to and work effectively within a variety of situations as required. Ideally you should be able to evidence upon application where you have demonstrated the ability to think ahead, spot opportunities and take appropriate action. Previous admin experience within a busy and customer focused environment is essential. You'll consider yourself a skilled communicator that is able to liaise with individuals at all levels, whilst managing a number of tasks and priorities. Benefits Competitive salary, with a salary review yearly Training and Development What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

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