NHS AfC: Band 4
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages, and financial support systems. Job overview
An exciting opportunity has arisen within Vascular Services for a professional Waiting List Coordinator to join our friendly and dynamic team, helping to provide a high quality and efficient admin service to our clinical teams. Main duties of the job
To actively assist the Directorate in the efficient and effective management of the inpatient waiting lists in line with both national and local standards, ensuring the workload is managed in a timely and accurate manner. Person specification
Qualifications
5 GCSEs at grades A-C including English and Maths or equivalent qualifications / experience NVQ Level 3 in Business Administration or equivalent office-based experience Experience
Experience of waiting list coordination Experience of managing patient waiting time targets including 18 week RTT and cancer wait times Experience of populating and coordinating a theatre list Experience of working with Doctors and other clinical staff Ability to work effectively with colleagues from a range of disciplines Experience of developing and supporting change to improve a service Determination and resilience in meeting objectives and deadlines Experience of booking outpatient and surgery admissions Clear understanding of NHS clinical and operational systems Outline knowledge of other departments that make up SYRS Understanding of relevant Trust Policies and ability to ensure compliance Further Training
Clear understanding of patient confidentiality Experience of Lorenzo IT Literacy with Microsoft office packages including Excel Good organisational skills Experience of working in a pressurised environment Ability to prioritise Ability to work on own initiative and as part of a team Knowledge of both national and local waiting time targets Demonstrate a tactful understanding when dealing with a variety of staff and situations Other Factors
Ability to remain calm under pressure. Experience of a busy office and working with professional staff Candidates are advised to read the attached guidance on using AI technology. When completing your application, you are required to declare that the information in your application form is true and complete. The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
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