Job summary
To undertake a range of duties, both administrative and reception, assisting and supporting staff within the unit and to help maintain the efficient running of the unit.
Our mission is to make a difference every day helping people to live their best lives. We have a trustwide approach to quality improvement and we expect everyone to contribute to improving our services by always learning and continually improving our services. The Trust encourages and provides opportunities for staff at all levels to engage in the Trust's approach to quality through quality improvement projects, clinical audit, innovation and quality assurance.
Main duties of the job
Responsible for collection of notes for the clinic, filing all relevant results in patient records, tracking and returning notes. Greeting patients and visitors to the unit. Reception duties whereby all relevant paperwork is compiled and notes are attended to. Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust and alert the nurse in charge to any action required. Provide clerical support to the Unit Manager and Drs in relation to filing, emailing, faxing and obtaining patient records and results as appropriate. Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available. Inputting data onto relevant databases. Assist with the paper results on a daily basis by checking for appointments, filing and issuing letters to the patient as instructed. Provide holiday and sickness cover for other clerical staff as required. Organising appropriate transfers or patient transport. Undertake administrative tasks specific to the Clinical Decisions Unit.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice
Person Specification
Knowledge
Desirable
Knowledge of NHS policies and procedures Patient administration System Experience
Essential
Experience of working in an administrative environment Experience working 'face to face' with the general public as part of a team Desirable
Previous NHS Experience Skills
Essential
Proficient user of IT including Microsoft Excellent communication skills at all levels Education & Qualifications
Essential
ECDL or equivalent IT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer name
Stockport NHS Foundation Trust Address
Stockport NHS Foundation Trust
Poplar Grove
Stockport
SK2 7JE
#J-18808-Ljbffr
To undertake a range of duties, both administrative and reception, assisting and supporting staff within the unit and to help maintain the efficient running of the unit.
Our mission is to make a difference every day helping people to live their best lives. We have a trustwide approach to quality improvement and we expect everyone to contribute to improving our services by always learning and continually improving our services. The Trust encourages and provides opportunities for staff at all levels to engage in the Trust's approach to quality through quality improvement projects, clinical audit, innovation and quality assurance.
Main duties of the job
Responsible for collection of notes for the clinic, filing all relevant results in patient records, tracking and returning notes. Greeting patients and visitors to the unit. Reception duties whereby all relevant paperwork is compiled and notes are attended to. Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust and alert the nurse in charge to any action required. Provide clerical support to the Unit Manager and Drs in relation to filing, emailing, faxing and obtaining patient records and results as appropriate. Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available. Inputting data onto relevant databases. Assist with the paper results on a daily basis by checking for appointments, filing and issuing letters to the patient as instructed. Provide holiday and sickness cover for other clerical staff as required. Organising appropriate transfers or patient transport. Undertake administrative tasks specific to the Clinical Decisions Unit.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice
Person Specification
Knowledge
Desirable
Knowledge of NHS policies and procedures Patient administration System Experience
Essential
Experience of working in an administrative environment Experience working 'face to face' with the general public as part of a team Desirable
Previous NHS Experience Skills
Essential
Proficient user of IT including Microsoft Excellent communication skills at all levels Education & Qualifications
Essential
ECDL or equivalent IT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer name
Stockport NHS Foundation Trust Address
Stockport NHS Foundation Trust
Poplar Grove
Stockport
SK2 7JE
#J-18808-Ljbffr
