Main area Administration Grade Band 3 Contract Permanent: 5 days a week (Mon-Fri), 37.5 Hrs, between the hours of 7am-6pm
Job ref 350-CC6950476
Site Longmoor House Town Liverpool Salary £24,071 - £25,674 per annum Salary period Yearly Closing 05/02/2025 23:59
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce.
Job overview
Provide a timely, accurate and comprehensive range of administration, clerical to support inpatient areas within Longmoor House. The post holder will be a key member of the ward based administrative teams, maintaining confidentiality in relation to patient and staff information. They will work flexibly to meet the needs of the service and support ward and service processes with a high level of accuracy, a commitment to team working, and continuous improvement. Main duties of the job
Produce typed letters/reports for the ward on various issues relevant to the Service and distribute to others via internal mail and the e-mail system, as appropriate. Prepare agenda and papers for various meetings; attend, take and transcribe the minutes and distribute in accordance with agreed timescales. Process all patient referrals into the ward; update various systems and all patient discharge paperwork, scanning and printing relevant documents. Supervise others, planning their workload and dealing with any issues that they may have, ensuring all ward areas have administrative cover. Distribute relevant documents to members of the clinical team. Ensure an adequate process for disposing of confidential clinical information/documents. Act as first point of contact for visitors to the ward, handling all queries; signposting to correct area and providing information where appropriate. Maintain recording systems to support the monitoring of annual leave, sickness and training of ward staff via the online roster system. Maintain manual and electronic patient and ward records. Maintain provisions stocks and order any other items required for the ward. Liaise with clinical and other administration staff. Provide cover for colleagues as requested by Ward Managers and Admin Leads. Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Detailed job description and main responsibilities
All administrative tasks set out in attached Job description including supervising band 2 Ward Clerks, completing HR documentation, arranging cover when required, liaising with clinical staff to ensure service demand is provided to a high standard. Person specification
Qualifications
Business Administration level 3 or equivalent IT skills and experience Knowledge/Experience
Proven relevant experience of working in an administrative role Demonstrable organisational and time management skills Good written, verbal and nonverbal skills Values
Accountability Support High professional standards Responsive to service users Engaging leadership style Transparency and honesty Discreet Change oriented Skills
Ability to work flexibly to meet service needs Ability to use initiative and maintain a positive and professional attitude Ability to work as part of a team Ability to prioritise work with minimum supervision Ability to maintain confidentiality Good interpersonal skills and the ability to relate to people with tact and diplomacy Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. FULFIL YOUR POTENTIAL AND SPREAD YOUR WINGS WITH MERSEY CARE
At Mersey Care, our commitment to ‘perfect care’ lies at the heart of everything we do, a person centred care that starts with you.
#J-18808-Ljbffr
Provide a timely, accurate and comprehensive range of administration, clerical to support inpatient areas within Longmoor House. The post holder will be a key member of the ward based administrative teams, maintaining confidentiality in relation to patient and staff information. They will work flexibly to meet the needs of the service and support ward and service processes with a high level of accuracy, a commitment to team working, and continuous improvement. Main duties of the job
Produce typed letters/reports for the ward on various issues relevant to the Service and distribute to others via internal mail and the e-mail system, as appropriate. Prepare agenda and papers for various meetings; attend, take and transcribe the minutes and distribute in accordance with agreed timescales. Process all patient referrals into the ward; update various systems and all patient discharge paperwork, scanning and printing relevant documents. Supervise others, planning their workload and dealing with any issues that they may have, ensuring all ward areas have administrative cover. Distribute relevant documents to members of the clinical team. Ensure an adequate process for disposing of confidential clinical information/documents. Act as first point of contact for visitors to the ward, handling all queries; signposting to correct area and providing information where appropriate. Maintain recording systems to support the monitoring of annual leave, sickness and training of ward staff via the online roster system. Maintain manual and electronic patient and ward records. Maintain provisions stocks and order any other items required for the ward. Liaise with clinical and other administration staff. Provide cover for colleagues as requested by Ward Managers and Admin Leads. Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Detailed job description and main responsibilities
All administrative tasks set out in attached Job description including supervising band 2 Ward Clerks, completing HR documentation, arranging cover when required, liaising with clinical staff to ensure service demand is provided to a high standard. Person specification
Qualifications
Business Administration level 3 or equivalent IT skills and experience Knowledge/Experience
Proven relevant experience of working in an administrative role Demonstrable organisational and time management skills Good written, verbal and nonverbal skills Values
Accountability Support High professional standards Responsive to service users Engaging leadership style Transparency and honesty Discreet Change oriented Skills
Ability to work flexibly to meet service needs Ability to use initiative and maintain a positive and professional attitude Ability to work as part of a team Ability to prioritise work with minimum supervision Ability to maintain confidentiality Good interpersonal skills and the ability to relate to people with tact and diplomacy Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. FULFIL YOUR POTENTIAL AND SPREAD YOUR WINGS WITH MERSEY CARE
At Mersey Care, our commitment to ‘perfect care’ lies at the heart of everything we do, a person centred care that starts with you.
#J-18808-Ljbffr
