Job Description
TPS Warehouse Manager
Who are TPS?
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products necessary for servicing and repairing Volkswagen Group vehicles. Part of the Volkswagen Group, TPS operates a national network of TPS Centres with a workforce of 1,500 and a management team dedicated to creating a motivating and inclusive workplace that recognizes and rewards its employees while encouraging their journey of Learning and Development.
Launched as a new brand concept in 2006, TPS operates on an Agency Model, meaning Centres stock and sell on behalf of Volkswagen Group UK. TPS has experienced rapid growth both financially and in the number of Centres opened nationwide.
We have an exciting opportunity for a Warehouse Manager to join our growing TPS business. Reporting to the Centre Manager, the TPS Warehouse Manager is responsible for running an effective and efficient warehouse through the management of the warehouse team to deliver excellent service to customers. This role carries the responsibility for maintaining high levels of stock integrity through efficient stock management and implementing TPS warehouse processes to ensure full audit traceability.
Required Skills
Warehouse and Sales Performance
Set and allocate performance targets for the Warehouse Operatives and Van Drivers. Regularly review targets with TPS Centre Manager and take action for any deviations. Managing the Team
Conduct regular 1:1 performance reviews to monitor individual KPI achievement and provide developmental or corrective support where required. With the TPS Centre Manager, ensure the team is motivated and recognized through appropriate rewards and bonuses. Customer
Provide a high level of service to customers by ensuring your team follows the correct warehouse processes and procedures. With the TPS management team, monitor delivery schedules to help maintain and improve service levels. Provide a professional image to the customer in line with TPS operational standards. Managing Stock
Ensure that all inbound stock is checked, allocated to the correct locations, and any anomalies or damages are reported immediately. Ensure all stock movements out of the building prior to dispatch are accurately controlled to guard against unauthorized removal of parts stock. Maintain a stock inventory to ensure shelf to system accuracy. Ensure stock is kept safe, secure, and in good condition, as per TPS/VWG process guidelines. Conduct and document daily perpetual inventory checks and support the stock audit team as required. Ensure returns are processed in accordance with current TPS process manual guidelines. Managing Deliveries
Through the team, ensure orders are picked accurately and promptly ready for dispatch to the customer. Ensure all customer delivery anomalies are reported to the Sales Team to advise the customer accordingly. Ensure a clear understanding of where the delivery vans are at all times, allowing visibility to the rest of the team. Systems and Processes
Adhere to health and safety regulations at all times (particularly Manual Handling practices). Maintain a clean, tidy, and efficient environment for the team to work in. Comply with established business processes and guidelines (including warranty). Ensure that all exchange units are dealt with in accordance with current TPS process manual guidelines. Ensure that cash and cheques are handled securely. About The Company What we can offer you: At TPS, we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognized and rewarded. We promote Inclusion for All, believing that diversity plays an important role in the success of our business. Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application. MSXI working on behalf of TPS, part of the Volkswagen Group.
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Set and allocate performance targets for the Warehouse Operatives and Van Drivers. Regularly review targets with TPS Centre Manager and take action for any deviations. Managing the Team
Conduct regular 1:1 performance reviews to monitor individual KPI achievement and provide developmental or corrective support where required. With the TPS Centre Manager, ensure the team is motivated and recognized through appropriate rewards and bonuses. Customer
Provide a high level of service to customers by ensuring your team follows the correct warehouse processes and procedures. With the TPS management team, monitor delivery schedules to help maintain and improve service levels. Provide a professional image to the customer in line with TPS operational standards. Managing Stock
Ensure that all inbound stock is checked, allocated to the correct locations, and any anomalies or damages are reported immediately. Ensure all stock movements out of the building prior to dispatch are accurately controlled to guard against unauthorized removal of parts stock. Maintain a stock inventory to ensure shelf to system accuracy. Ensure stock is kept safe, secure, and in good condition, as per TPS/VWG process guidelines. Conduct and document daily perpetual inventory checks and support the stock audit team as required. Ensure returns are processed in accordance with current TPS process manual guidelines. Managing Deliveries
Through the team, ensure orders are picked accurately and promptly ready for dispatch to the customer. Ensure all customer delivery anomalies are reported to the Sales Team to advise the customer accordingly. Ensure a clear understanding of where the delivery vans are at all times, allowing visibility to the rest of the team. Systems and Processes
Adhere to health and safety regulations at all times (particularly Manual Handling practices). Maintain a clean, tidy, and efficient environment for the team to work in. Comply with established business processes and guidelines (including warranty). Ensure that all exchange units are dealt with in accordance with current TPS process manual guidelines. Ensure that cash and cheques are handled securely. About The Company What we can offer you: At TPS, we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognized and rewarded. We promote Inclusion for All, believing that diversity plays an important role in the success of our business. Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application. MSXI working on behalf of TPS, part of the Volkswagen Group.
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