Warehouse Manager

Due to our continued growth, we are looking to hire an experienced Warehouse Manager to manage and develop our processes and people. This role offers real career progression in the fast-growing market of ecommerce, working for the No.1 independent order fulfilment business in the UK. We are currently listed as the fastest growing business in the North East and have grown year on year for the last 5 years. You will be working alongside major blue chips such as DPD and Amazon. Primary Function of Role To oversee and manage all warehouse processes, service metrics, activity and people. Specifically goods in, returns, order fulfilment, stock, locations, stock accuracy and stock management, dispatch and team management. Responsible To Chief Operating Officer Key Duties & Responsibilities Line people management responsibility Highly organised, data driven Review and implement robust warehouse processes Oversee all aspects of Health and Safety within the warehouse Stock management (specifically experience of large stock takes and audits) Order processing/dispatch management Warehouse goods in management Warehouse stock replenishment and pick optimisation Ensure deliveries are offloaded efficiently and safely Pallet usage data and pallet stock level management Ensure carriers have collected daily, carrier planning Identify people training requirements and process changes/improvements Creation and maintenance of pick locations Ensure, manage and monitor required staffing levels Key Performance Indicators OT/IF/SA Skills & Knowledge Specification Essential Ability to listen to, understand and interpret customer requirements to ensure the most appropriate action is taken at all times An understanding of all our services Excellent attention to detail and accuracy skills Excellent time management skills Excellent PC Literacy (specifically Microsoft Office Excel) Excellent literacy and numeracy skills Experience of WMS systems Personal Attributes Specification Essential Excellent communication and interpersonal skills Ability to be proactive, use initiative and deliver results Ability to work under pressure and to strict deadlines Flexible and committed team player Professional approach and appearance Confident attitude and approach Empathetic Curious by nature An advocate of Company Policy and Governance Job Types: Full-time, Permanent Pay: From £33,000.00 per year Additional pay: Bonus scheme Benefits: Company events Company pension Schedule: Monday to Friday Overtime Experience: Warehouse management: 5 years (required) Work Location: In person Application deadline: 31/01/2025 Expected start date: 10/02/2025

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