Warm Homes and Energy Advisor

Warm Homes and Energy Advisor – closing date – 08.01.2025 Salary from £28,566 to £31,320 pa depending on skills and experience Plus Lease car cash alternative of £2,080 pa Temporary fixed term contract to March 2026 Location – Ashford – Kent We recognise that reaching net zero gives the local authority an opportunity to explore and tackle fuel poverty and ensure a fair and just transition away from fossil fuels for everyone. This is a new role which will help develop our programme from inception – including identification of target customers through data analysis, setting up referral systems, through to direct telephone and home visit support across Ashford in our rural and urban communities. This role sits within our Climate and Energy Strategy Team and you will be responsible for supporting our residents to keep their homes warm, healthy and comfortable along with: Supporting residents to take control of their bills; save money and energy where possible, and access other appropriate services and grants available to them. Delivering a schedule of ‘in person’ contacts through home visits, telephone calls and community events for the most vulnerable residents. Identifying and highlighting potential risks within operational systems or processes. Keeping up to date with the Warm Homes Agenda, changes in energy advice, government assistance and the energy market through relevant news articles, training, or internal communications. Delivering general promotion of the project, including attending or presenting at events and workshops in the community both face to face and virtually. Writing update reports for Councillors and senior officers, including data monitoring information. You will be a self-motivator with excellent organisational and communication skills who can support all our residents, particularly some of our more vulnerable. It is essential that you have previous experience in a project management role or experience managing small projects within a wider role along with having: Previous experience in a customer-facing role delivering excellent service. Excellent organisational skills and time management, working to deliver deadlines. Exceptional verbal communication skills. Strong written skills and record keeping. Ability to work on more than one project or referral at a time. Professional attitude and approach to work. For an informal discussion about the role please contact Claire Norman, on 01233 330527 or Sophie Styles on 01233 330468. To apply,

click here.

- When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email

recruitment@ashford.gov.uk We offer - Hybrid Working

- We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.

Competitive remuneration package

- We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. We welcome applications from the Armed Forces Community.

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