We are looking for a Warranty Administrator at our Head Office in Farnham. The Warranty Administrator will submit warranty claims to JCB. The Warranty Administrator will liaise with other departments, engineers and suppliers to ensure claim requirements are met. The Warranty Administrator will monitor the status of claims, providing additional information as required to JCB and advising on rejections and queries promptly to the Warranty Manager.
Responsibilities:
To submit claims for our Wrotham, Braintree, Barking, Totton and Burgess Hill depots. To chase up engineers for paperwork and photos. Updating Work-In-Progress reports and keeping track of all completed jobs. Updating warranty dates and policy authorisations on internal DMS. To monitor and process the status of new and outstanding (FSI) safety recalls. To provide holiday cover of the depots for the Warranty Administrators. Liaising with relevant personnel to ensure claims are processed on a timely basis. Key skills we are looking for: Effective team player Detail oriented and highly organised Excellent time management skills; able to prioritise time and work well under pressure The ability to provide high levels of customer care Willingness to help both internal and external customers Proactive, flexible and positive can-do attitude IT Proficient including good Excel skills Full driving licence In return, you will receive: Salary based on experience, get in contact for further information Medical and Dental Cash Plan scheme Life Assurance Contributory Pension scheme Uniform This is a fantastic opportunity to work alongside a world-class engineering company! Apply Now
First Name * Surname * Email * Telephone number * Have you applied for this job role previously? * Do you hold a current Driving License? * Position applying for * Location of vacancy e.g. Farnham * How did you find out about the vacancy? * Upload your CV * File types we accept are PDFs, Word docs and jpegs Accepted file types: jpg, doc, pdf, docx, , Max. file size: 5 MB. Comments Consent * I confirm that I am based in and eligible to work in the UK
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To submit claims for our Wrotham, Braintree, Barking, Totton and Burgess Hill depots. To chase up engineers for paperwork and photos. Updating Work-In-Progress reports and keeping track of all completed jobs. Updating warranty dates and policy authorisations on internal DMS. To monitor and process the status of new and outstanding (FSI) safety recalls. To provide holiday cover of the depots for the Warranty Administrators. Liaising with relevant personnel to ensure claims are processed on a timely basis. Key skills we are looking for: Effective team player Detail oriented and highly organised Excellent time management skills; able to prioritise time and work well under pressure The ability to provide high levels of customer care Willingness to help both internal and external customers Proactive, flexible and positive can-do attitude IT Proficient including good Excel skills Full driving licence In return, you will receive: Salary based on experience, get in contact for further information Medical and Dental Cash Plan scheme Life Assurance Contributory Pension scheme Uniform This is a fantastic opportunity to work alongside a world-class engineering company! Apply Now
First Name * Surname * Email * Telephone number * Have you applied for this job role previously? * Do you hold a current Driving License? * Position applying for * Location of vacancy e.g. Farnham * How did you find out about the vacancy? * Upload your CV * File types we accept are PDFs, Word docs and jpegs Accepted file types: jpg, doc, pdf, docx, , Max. file size: 5 MB. Comments Consent * I confirm that I am based in and eligible to work in the UK
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